Enketo says Could not connect to server

Support
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1

1. What is the problem? Be very detailed.

Setup recent Central on Debian server(OVH) Apache servs as reverse Proxy in order to allow Geoserver and our LAMP frontend to run on the same machine, Web frontend works as expected.

root@ns3849011:/home/debian/central# docker-compose ps
Name Command State Ports

central_postgres_1 docker-entrypoint.sh postgres Up 5432/tcp
enketo docker-entrypoint.sh /bin/ ... Up 8005/tcp
enketo_redis_cache docker-entrypoint.sh redis ... Up 6379/tcp
enketo_redis_main docker-entrypoint.sh redis ... Up 6379/tcp
mail /bin/entrypoint.sh exim -b ... Up 25/tcp
nginx /bin/bash /scripts/odk-set ... Up (healthy) 0.0.0.0:4443->443/tcp,:::4443->443/tcp, 0.0.0.0:4480->80/tcp,:::4480->80/tcp
pyxform waitress-serve --port=80 - ... Up
secrets docker-entrypoint.sh ./gen ... Exit 0
service docker-entrypoint.sh ./wai ... Up 8383/tcp

Testing or downloading any uploaded form fails with the mentioned "Could not connect" message in the tab for Enketo.

2. What app or server are you using and on what device and operating system? Include version numbers.

Central 1.2, Debian 10, Docker version 20.10.6, build 370c289

3. What you have you tried to fix the problem?

Restart docker, use different forms(incl. old ones, that did work on Aggregate)

4. What steps can we take to reproduce the problem?

Get a generic Debian server, no cloudservice but a dedicated machine, have a LAMP parallel on it, and try run Central with docker and see, if Enketo does work.

5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.

nginx log after trying to do stuff with a form:

nginx | 80.187.115.137 - - [26/May/2021:19:54:26 +0000] "GET /v1/test/aeqqVuqex0cHoP70XMcu$w3mqKctnRW8XmxR1fOtp!0fwwvEJi!IhEtt9xeb6sRH/projects/3/forms/acsi_firstpayment/draft/formList HTTP/1.1" 200 485 "-" "org.odk.collect.android/v1.30.1 Dalvik/2.1.0 (Linux; U; Android 11; SM-A405FN Build/RP1A.200720.012)"
nginx | 93.227.214.145 - - [26/May/2021:19:55:02 +0000] "GET /v1/projects HTTP/1.1" 200 709 "https://odk.ourdomain:4443/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:88.0) Gecko/20100101 Firefox/88.0"
nginx | 93.227.214.145 - - [26/May/2021:19:55:02 +0000] "GET /v1/users HTTP/1.1" 200 579 "https://odk.ourdomain:4443/" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:88.0) Gecko/20100101 Firefox/88.0"

2

Thanks a lot for the tipps.
I have set up that nameserver config for docker as you described

But alas, my env is:
SSL_TYPE=letsencrypt
DOMAIN=ourdomain
SYSADMIN_EMAIL=zettberlin@linuxuse.de

Everything works fine https-connections are accepted without any warnings from the browser but Enketo still yields the above message.

3

Sorry for the hussle, found the solution in docker docs:

docker exec -it enketo bash

I can get the index.html from our central server with wget via https just fine....

4

Hello @jary and @yanokwa ,

I got a very similar setup:

Central 1.2 from git
Debian 10.9 (OVH dedicated server)
docker 20.10.6
docker-compose ps shows:

central_enketo_1               docker-entrypoint.sh /bin/ ...   Up             8005/tcp                                                                    
central_enketo_redis_cache_1   docker-entrypoint.sh redis ...   Up             6379/tcp                                                                    
central_enketo_redis_main_1    docker-entrypoint.sh redis ...   Up             6379/tcp                                                                    
central_mail_1                 /bin/entrypoint.sh exim -b ...   Up             25/tcp                                                                      
central_nginx_1                /bin/bash /scripts/odk-set ...   Up (healthy)   0.0.0.0:4443->443/tcp,:::4443->443/tcp, 0.0.0.0:4480->80/tcp,:::4480->80/tcp
central_postgres_1             docker-entrypoint.sh postgres    Up             5432/tcp                                                                    
central_pyxform_1              gunicorn --bind 0.0.0.0:80 ...   Up                                                                                         
central_secrets_1              docker-entrypoint.sh ./gen ...   Exit 0                                                                                     
central_service_1              docker-entrypoint.sh ./wai ...   Up             8383/tcp

Centrals nginx is delivered by Apache and there are no problems reported regarding ssl.

In short: for me it works OK, I can login to Central(quite fast) create Projects and upload forms

But alas: preview of forms gives me:
Exceeded maxRedirects. Probably stuck in a redirect loop https://odk.swap-amhara.org/v1/test...

The Log shows:

enketo_1              | 2021-06-09T10:03:36.870845319Z 10:03:36 0|enketo  | (node:58) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 pipe listeners added to [Request]. Use emitter.setMaxListeners() to increase limit

I had trouble with Enketo in that setup before, so I reinstalled Central and set all SSL to custom with certs copied from /etc/letsencrypt/live that would be the only main difference to the situation before, when Enketo simply notified me, that the server could not be reached.

How can I find out, what could be wrong with that redirect loop?

5

Does it work without the reverse proxy? What does your proxy config file look like?

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