Error while submission the form

Hello Team,

We are getting this error while submitting the form on the odk application:-

++------------------------------------------
2023/11/22 12:59:51 [error] 12#12: *2 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 223.187.101.98, server: local, request: "POST /-/transform/xform/uJmchtvWvOhNaIfV85jkVhBcy8H3HGN HTTP/1.1", upstream: "http://172.20.0.9:8005/-/transform/xform/uJmchtvWvOhNaIfV85jkVhBcy8H3HGN", host: "iphs.abdm.gov.in", referrer: "https://abc.xyz.gov.in/-/uJmchtvWvOhNaIfV85jkVhBcy8H3HGN"
++------------------------------------------

Could you please verify this issue?

What version of ODK Central are you using?
Is everything else working as expected?
This is with an Enketo webform? Are you also using ODK Collect?

Hello @danbjoseph ,

Thanks for your response.

What version of ODK Central are you using?
774b491961578bd6e03ceaa6cf8032dd27b828a7 (v2023.4.0-2-g774b491)
95326b9ad66ec31c93bdb68c29f8797975d93fd2 client (v2023.4.0)
63fdf150e1ed81e3b1059050f7b1ba323931ab24 server (v2023.4.0)

Is everything else working as expected?

We are getting issue we click on submission form and preview

This is with an Enketo webform? Are you also using ODK Collect?
Yes everything is working except Enketo webform..
We used this document for installation : https://docs.getodk.org/central-install-digital-ocean/#getting-and-setting-up-central

Fyi, we used another cloud hosting and we installed docker, docker compose separately.

Thanks

Any update on this..?

Can you share the XLSForm file here? Or alternatively, send it to me in a private message?

You might also check the logs. Or check the status of all containers with: docker ps
See: https://docs.getodk.org/central-troubleshooting/#reading-container-logs

Thanks @danbjoseph for your response. I have already provided the logs.

When you login to your server and run docker ps what do you see?

And...


test_odk_form.xlsx (10.3 KB)
We are trying to upload simple file in simple format.