1. What is the issue? Please be detailed. I have recently installed ODK central on self hosted vm. I’m encountering an issue with our self-hosted ODK setup. While mobile app users can access the form without any problems, web or admin users receive a “Failed to load form” error when attempting to p…

Failed to load form

enketo, odk-central

shashpal May 3, 2025, 4:55pm 4

This may help you.

Forms not downloading or rendering on reverse-proxied, tunneled ODK Central server Support

1. What is the issue? Please be detailed. I have an ODK Central instance hosted on a machine behind a NAT. I've used Rathole to tunnel the ODK Central instance to a public IP (hosted on Digital Ocean) and everything works normally (DNS, form upload, login, project listing, email). However, when trying to preview forms or downloading on an Android device, I get "Could not connect with Form Server" and "Form download failed", respectively. I have followed the debugging steps for DNS in https:/…

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