I am getting this same error now decrypting a form. Was there ever any
resolution on this issue?
Hey Mitch,
Now we get a new error:
Error decrypting submission uuid9f4f0fe6-b2b4-43ce-91a5-1ffb67a63086
Cause: org.opendatakit.briefcase.model.FileSystemException: Error
decrypting:.temp Cause: form instance metadata differs from that in manifest
FAILED!
And we can't get access to alot of the data that we have already
downloaded from the Briefcase before.
We are successfully able to Pull ALL the data, but its the exporting
process that is causing the problems. Can we please discuss when you would
be able to work on the ODK Briefcase issue for us? We need to figure out
what's the best way for us to handle the situation on the data collection
end. Should we continue to do data collection or should we stop? We are
afraid that if we continue, we might not be able to get that data.
Thanks so much for your help!
Shreya
On Wednesday, November 5, 2014 1:49:31 AM UTC-5, Shreya Agrawal wrote:
Thanks Mitch! Should we connect via email on this?
Also, if you fix the Briefcase, will that fix this problem and we can
have access to rest of our data? If you think it will be a reoccurring
problem, we can create a new survey for data collectors to start using so
that the rest of the data does not get corrupted. I am just trying to
understand the severity of the problem.
Thanks!
On Tuesday, November 4, 2014 6:39:16 PM UTC-5, Mitch Sundt wrote:
I will be able to work on this next week, and can send you a new ODK
Briefcase without this issue (it might omit the problematic survey from the
csv, but will not cause the csv output to stop).
On Tue, Nov 4, 2014 at 8:14 AM, Shreya Agrawal s.agra...@gmail.com wrote:
Hey Mitch,
Thanks a lot. This is much more clear now.
I went back and double checked a few things now:
- ODK Aggregate/Form Management/Submission Admin tab only has 2 surveys
that are there. I will not mark them as complete and leave them as is.
- Briefcase is downloading data for those files that don't have an
image. So we have 1,743 submissions and only 1,600 images. So that's not
an issue
- Briefcase does continue to download other data (the new one), but as
soon as we hit the error for the particular image, it stops (its the same
unique number ID that keeps coming up). So we have about 151 surveys after
that particular image that we cannot download. I can see all the files
that have been submitted on ODK Aggregate, but they are all encrypted. So I
have no idea which image ODK Briefcase is referring to and how I can
manually delete it from the Briefcase so that I can still access the 151
surveys.
Any thoughts?
Thanks
On Monday, November 3, 2014 2:33:18 PM UTC-5, Mitch Sundt wrote:
No. Not having captured a signature would not be the reason for the
error. But if you did capture an image, but it was not preserved through
the submission process, then that would be a problem.
The "Mark as Complete" button is on the ODK Aggregate server, under the
Forms Management / Submissions Admin tab; it IS NOT the "Finalize" button
on ODK Collect.
My comment refers specifically to any submissions displayed under the
Forms Management / Submissions Admin tab. If you have submissions
displaying on that tab, then they are missing media attachments (e.g.,
signature files that were captured, but failed to be sent to the server) --
the sending of the submission to the server somehow failed. The user on the
device will need to re-send those submissions and their attachments.
Choosing "Mark as Complete" will cause problems during the decryption of
the affected submission.
If your briefcase storage location does have submissions that are
missing media attachments (and it sounds like it does), I believe it will
affect just those submissions, and not the pulling of data or the
generation of the full csv file of all results -- but I have not tested
this. Please confirm that this is true through your own testing. I do not
know if the affected data will be emitted into the csv or not. I think it
is likely that the affected submissions will not have their data written to
the csv, but I have not confirmed this.
On Sat, Nov 1, 2014 at 12:03 PM, Shreya Agrawal s.agra...@gmail.com wrote:
Hey Mitch,
Quick clarification: the signature files don't exist for these surveys
because we never captured them. If the person does not give consent, we
don't have a signature so there are no image files. Therefore, when we are
downloading the data, all these files don't have an image. Is that the
reason for the error?
If we don't Mark as complete - how do the data collectors upload the
data? These are the files that are finalized?
I wanted to know how we can still download all these surveys that don't
have an image through the briefcase without the error. Is that possible?
Also, we have the latest version of ODK Downloaded that's availble on
the Google store.
Can you please clarify?
Thanks
Shreya
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