Hi Everyone! I just hosted a new server and have configurated all the things I had to, and it looks fine to me. I went ahead to add a project and a form, but anytime i try to either preview the form or test it in browser the link will never open. I tried opening it in app and it was fine, could anybody help me figure out what's the actual issue? Below is what im getting after loading for a while.
Hi @ashnoor !
Could you please confirm if the server's internal firewall is disabled ("sudo ufw disable")..? Sometimes, it's the issue for this event to occur.
Great Day!
Thanks to the ODK Support Team, I have fixed it with their help. It was actually firewall that was active.
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I've updated the docs so new administrators know to disable the firewall.
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