Generic Exception 404 when trying to submit to Kobo

1. What is the problem? Be very detailed.
Generic Exception: error:(404) at deviceID=imeil%3A358467095909940 #support in:title
2. What app or server are you using and on what device and operating system? Include version numbers.
Androide J6
3. What you have you tried to fix the problem?
upload the data in to the server
4. What steps can we take to reproduce the problem?
the steps of download from android phone in to the server
5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.

Hi @ketselaa
welcome to the forum! Please introduce yourself here!

If you are using Kobo it's better to ask a question on their forum. Probably there are already similar questions. Please take a look at this one: if it's not helpful you can create your own.

1 Like

thank you so much i will look the site.

HI, @Grzesiek2010
I was checked the site but the problems are not still solved/similar error again happen. Could you help me to the steps or any other option to solve the problem.
thank you so much for your help!

As I said it's Kobo so please create your topic on their forum if the one I linked was not helpful.