What is the problem? Please be detailed.
Had a call from my field team informing me that an error was stopping them from submitting forms.
The error received on each submission attempt was:
Error: Not Found (404) at https://myaggregate-odk.appspot.com/submissions?deviceID=imeiz0989908798732
Tried logging in to https://myaggregate-odk.appspot.com and received the following error on the page:
[ Home - Page of API's (V1.1.14) ]
Tried logging in to https://myaggregate-odk.appspot.com/Aggregate.html and received the following error on the page:
Cannot GET /Aggregate.html
What ODK tool and version are you using? And on what device and operating system version?
I'm unable to trace my exact version of Aggregate now, but from memory, it is v1.4.13, deployed early April 2017. I've had no issues with it since it was deployed.
The Aggregate server was deployed on Google App Engine, in a paid billing account on Google Cloud Platform. The service has been active+charged monthly for the last year, and it is not a payment issue.
What steps can we take to reproduce the problem?
I'm really not sure how to reproduce the problem, or what the problem actually is.
What you have you tried to fix the problem?
I'm not sure why this occurred in the first place, and have no idea where to begin to find + fix the issue - - -
Anything else we should know or have? If you have a test form or screenshots or logs, attach here.
Any help regarding this issue and how to fix it would be extremely helpful. We have active projects in the field that are dependent on this ODK deployment, and data on the Aggregate server that has not been downloaded yet!