Help - We are getting a blank page when we sign into Aggregate!

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days we
have been getting a blank page when logging into Aggregate. We have cleaned
the cache and tried logging in on multiple browsers. Also, we have a paid
plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

··· -- Holly Orr www.nyu.edu/gts Instructional Technologist – Geospatial Specialist 212-992-9257

You can look at the logs via the appengines console
https://appengine.google.com/

If that does not indicate the problem, you can invite me (
mitchellsundt@gmail.com ) as a developer and I'll take a look.
http://code.google.com/p/opendatakit/wiki/AppEngineTroubleshooting

··· On Wed, Jan 22, 2014 at 7:56 AM, Holly Orr wrote:

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days we
have been getting a blank page when logging into Aggregate. We have cleaned
the cache and tried logging in on multiple browsers. Also, we have a paid
plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Thanks for getting back to me so fast.

I looked at the logs. No errors. I'm going to invite you as a developer.
I'll get back to you when I have done that.

Thanks,
Holly

··· On Wed, Jan 22, 2014 at 12:25 PM, Mitch Sundt wrote:

You can look at the logs via the appengines console
https://appengine.google.com/

If that does not indicate the problem, you can invite me (
mitchellsundt@gmail.com ) as a developer and I'll take a look.
http://code.google.com/p/opendatakit/wiki/AppEngineTroubleshooting

On Wed, Jan 22, 2014 at 7:56 AM, Holly Orr ho449@nyu.edu wrote:

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days we
have been getting a blank page when logging into Aggregate. We have cleaned
the cache and tried logging in on multiple browsers. Also, we have a paid
plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

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--
Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

OK - you're in as a developer. Just a heads up, if I have to re-install
Aggregate - I can't do it until after Friday. There is a class in Sydney,
Australia that is currently using the data.

Thanks again,
Holly

··· On Wed, Jan 22, 2014 at 12:36 PM, Holly Orr wrote:

Thanks for getting back to me so fast.

I looked at the logs. No errors. I'm going to invite you as a developer.
I'll get back to you when I have done that.

Thanks,
Holly

On Wed, Jan 22, 2014 at 12:25 PM, Mitch Sundt mitchellsundt@gmail.comwrote:

You can look at the logs via the appengines console
https://appengine.google.com/

If that does not indicate the problem, you can invite me (
mitchellsundt@gmail.com ) as a developer and I'll take a look.
http://code.google.com/p/opendatakit/wiki/AppEngineTroubleshooting

On Wed, Jan 22, 2014 at 7:56 AM, Holly Orr ho449@nyu.edu wrote:

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days
we have been getting a blank page when logging into Aggregate. We have
cleaned the cache and tried logging in on multiple browsers. Also, we have
a paid plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--

Post: opendatakit@googlegroups.com
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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

--

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--
Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--
Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257