Help - We are getting a blank page when we sign into Aggregate!

Support
1

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days we
have been getting a blank page when logging into Aggregate. We have cleaned
the cache and tried logging in on multiple browsers. Also, we have a paid
plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

··· -- Holly Orr www.nyu.edu/gts Instructional Technologist – Geospatial Specialist 212-992-9257
2

You can look at the logs via the appengines console

If that does not indicate the problem, you can invite me (
mitchellsundt@gmail.com ) as a developer and I'll take a look.
http://code.google.com/p/opendatakit/wiki/AppEngineTroubleshooting

··· On Wed, Jan 22, 2014 at 7:56 AM, Holly Orr wrote:

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days we
have been getting a blank page when logging into Aggregate. We have cleaned
the cache and tried logging in on multiple browsers. Also, we have a paid
plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en

You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

3

Thanks for getting back to me so fast.

I looked at the logs. No errors. I'm going to invite you as a developer.
I'll get back to you when I have done that.

Thanks,
Holly

··· On Wed, Jan 22, 2014 at 12:25 PM, Mitch Sundt wrote:

You can look at the logs via the appengines console
https://appengine.google.com/

If that does not indicate the problem, you can invite me (
mitchellsundt@gmail.com ) as a developer and I'll take a look.
http://code.google.com/p/opendatakit/wiki/AppEngineTroubleshooting

On Wed, Jan 22, 2014 at 7:56 AM, Holly Orr ho449@nyu.edu wrote:

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days we
have been getting a blank page when logging into Aggregate. We have cleaned
the cache and tried logging in on multiple browsers. Also, we have a paid
plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en

You received this message because you are subscribed to the Google Groups
"ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to opendatakit+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.

--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en

You received this message because you are subscribed to a topic in the
Google Groups "ODK Community" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/opendatakit/XqHF3o3vRsE/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

--
Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

4

OK - you're in as a developer. Just a heads up, if I have to re-install
Aggregate - I can't do it until after Friday. There is a class in Sydney,
Australia that is currently using the data.

Thanks again,
Holly

··· On Wed, Jan 22, 2014 at 12:36 PM, Holly Orr wrote:

Thanks for getting back to me so fast.

I looked at the logs. No errors. I'm going to invite you as a developer.
I'll get back to you when I have done that.

Thanks,
Holly

On Wed, Jan 22, 2014 at 12:25 PM, Mitch Sundt mitchellsundt@gmail.comwrote:

You can look at the logs via the appengines console
https://appengine.google.com/

If that does not indicate the problem, you can invite me (
mitchellsundt@gmail.com ) as a developer and I'll take a look.
http://code.google.com/p/opendatakit/wiki/AppEngineTroubleshooting

On Wed, Jan 22, 2014 at 7:56 AM, Holly Orr ho449@nyu.edu wrote:

Hey Guys -

We are launching a global course an NYU that uses ODK. The past 2 days
we have been getting a blank page when logging into Aggregate. We have
cleaned the cache and tried logging in on multiple browsers. Also, we have
a paid plan on Google App Engine - so we are not hitting our cache limit.

We are running ODK Aggregate v1.4. It has been working great until now.

Thanks so much for your help,

Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en

You received this message because you are subscribed to the Google
Groups "ODK Community" group.
To unsubscribe from this group and stop receiving emails from it, send
an email to opendatakit+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.

--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

--

Post: opendatakit@googlegroups.com
Unsubscribe: opendatakit+unsubscribe@googlegroups.com
Options: http://groups.google.com/group/opendatakit?hl=en

You received this message because you are subscribed to a topic in the
Google Groups "ODK Community" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/opendatakit/XqHF3o3vRsE/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
opendatakit+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

--
Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257

--
Holly Orr
www.nyu.edu/gts
Instructional Technologist – Geospatial Specialist
212-992-9257