How to make guidance hints visible when using ODK Collect on mobile device

[shanball11]

1. What is the issue? Please be detailed.
I am administering a survey using ODK Collect on tablets and I have several questions where we define many terms for the survey enumerators. In these cases, I have put some basic instructions in the "hint" field and some more detailed instructions in the collapsible "guidance hint" field on the xls form. When I preview the form on my laptop, the guidance hints work as expected, appearing when I click on the "more details" drop-down underneath the main hint.

However, when I am testing the form on my tablet, the guidance hints do not appear at all. Only the main hints are visible, and there is no "more details" drop-down to show the guidance hints.

2. What steps can we take to reproduce this issue?
To reproduce this issue, create an xls form that includes the fields "hint" and "guidance_hint" with some sample text filled in. Load the form and preview it on your laptop, and then test it and load it onto your tablet to see how the guidance hints disappear.

3. What have you tried to fix the issue?
I have tried searching through the form settings and other forums, but haven't found anything addressing this issue in ODK Collect.

4. Upload any forms or screenshots you can share publicly below.
For example, here is how it appears in the web preview on my laptop - the guidance hints are visible once I click on "more details".

On my tablet, however, "more details" isn't there and the hint can't be viewed.

[mathieubossaert]

Hi @shanball11 ,

Thanks for your question ! I was not aware about this feature and it may be useful for us too (@nathalie_H)
Guidances hints are not shown by default in Collect. You need to activate it in the settings :

Collect - collapsible training hints ("guidance")

What is the general goal of the feature? Sometimes survey organizers want to share more information about the meaning or intent of a particular question. Hints can be used for this but they will always be displayed. A new hint form called "guidance" was recently introduced to the ODK XForms spec to represent a longer training narrative that isn't always wanted in the user interface. See https://opendatakit.github.io/xforms-spec/#languages. What are some example use cases for this feature? Du…

[ahblake]

You beat me to it. I have started using this recently to provide extra detail that is too much for a hint or is useful primarily for new users and experienced users can leave collapsed unless they need a refresher.

This is another setting (along with basemap, etc) I would like to be able to flag in Central when creating app user QR codes!

@shanball11 You can access it in form settings, form management.

[shanball11]

Apologies for the very slow response, but thank you for this solution - it worked!