I cannot copy the files from Mobile phone to my Laptop

I finished some documents ODK that are inside in my mobile phone but I cannot copy to my Laptop because I cannot see to the memory I mean in the Instances file. Please your support. Have a great day to everyone !!


That happened with me. In that case what I had realized that my smart phone did not properly connect with laptop or data cable was not working. So I restarted my laptop and mobile then it was working. You can try it. Best of luck.


I already did it, it was my mobile phone... Just I restarted, now is ok