I can't download data from Aggregate

Dear Everyone
I'm user from thailand who use ODK System. I have problem when I download data from Aggregate by Web application. There is error "CSV file Failure - will retry later". Then I try to download data from Briefcase there is message error "Fail". I try to solve this problem 2 days ago till now but there are still error as the same..

I create form to collect data that seperate 5 forms cuz there are a lot data to collect then I seperate from to collect data. (Cuz there are data to collect around 33,420 Records)
Form 1 : I have data around 8500 Records

2 day ago I can download data from Briefcase (I use briefcase version 1.4.3) but I can't download data after I Link data with google spredsheet , I cancle google spreadsheet and I use Briefcase or Download on web again but there are Erro as the same ...

Now I can't export/download data ...

Could you please please help me ?
Thx you very much my dear friend ^^

Best Regards,
Waraporn Traisasksri

ps.I'm user from Thailand Government , if my english is not good but I try to use it.I 'll looking for your answer . I wish I can solve this problem .. Thx you very much .. ^^ welcome to thailand

Is this a paid instance?

Is this failure for just this one specific form, or is it for all forms on
the server?

When this error happens, do you still have quota left? (e.g., on
https://appengine.google.com , on the dashboard, does the Billing Status
table show any red?)

What do the "Details..." for the failed download show in ODK Briefcase?

··· On Thu, Jul 31, 2014 at 9:51 AM, wrote:

Dear Everyone
I'm user from thailand who use ODK System. I have problem when I
download data from Aggregate by Web application. There is error "CSV file
Failure - will retry later". Then I try to download data from Briefcase
there is message error "Fail". I try to solve this problem 2 days ago till
now but there are still error as the same..

I create form to collect data that seperate 5 forms cuz there are a lot
data to collect then I seperate from to collect data. (Cuz there are data
to collect around 33,420 Records)
Form 1 : I have data around 8500 Records

2 day ago I can download data from Briefcase (I use briefcase version
1.4.3) but I can't download data after I Link data with google spredsheet ,
I cancle google spreadsheet and I use Briefcase or Download on web again
but there are Erro as the same ...

Now I can't export/download data ...

Could you please please help me ?
Thx you very much my dear friend ^^

Best Regards,
Waraporn Traisasksri

ps.I'm user from Thailand Government , if my english is not good but I try
to use it.I 'll looking for your answer . I wish I can solve this problem
.. Thx you very much .. ^^ welcome to thailand

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Mitch Sundt
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University of Washington
mitchellsundt@gmail.com

Dear Mitch
First of all I would like to Thanks you for you kind to reply me .. my english is not good but I 'll try to use it. ^^

  • Could you/everyone pleas tell me about there is limit of data to collected in Aggregate Server??

  • How many data per project in Aggregate Server???

··· ++++++++++++++++++++++++++++++++++++++++++++++++++++++ I wish there is a way to solve this problem

I would like to reply your Question :

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
1.Is this a paid instance?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I'm not sure about this question. but I guess you are asking me about we pay to use this application (ODK) Yes we buy this application from Purple Analytics (Thailand) Co. Ltd. I asked about problem but they can't solve this.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
2.Is this failure for just this one specific form, or is it for all forms on the server?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I create 7 forms for this project to seperate data from user.The last day that I can download data on 29 July 2014 23.32PM (till now I can't download it)

  • 1st Form : data around 1500 Records , Now there is data in server that I can download round 1,163 Records .I can download this data sometime but most of the time it's fail.

  • 2nd Form : data around 10,500 Records , I'm not sure about data today cuz 2 days ago I can downloaded data 8,509 Recs

  • 3rd Form : data around 7,140 Records , There is downloaded data from server 6,605 Records on 29 July 2014.

  • 4th Form : data around 8,400 Records. There is downloaded data from server 6,606 Records on 29 July 2014.

  • 5th Form : data around 5,880 Records.There is downloaded data from server 4,835 Records on 29 July 2014.

  • 6th Form : data around 420 Records, I can download this data sometime but most of the time it's fail.

  • 7th Form : data around 1260 Records, I can download this data sometime but most of the time it's fail.

NOW THERE ARE EROR IN EACH FORM EVEN i USE BRIEFCSE OR export from aggregate web site.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
When this error happens, do you still have quota left? (e.g., on https://appengine.google.com , on the dashboard, does the Billing Status table show any red?)
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I am really don't know how much quota that I can have from aggregate. I never use this.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
What do the "Details..." for the failed download show in ODK Briefcase?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
The detail that error on Briefcase is ""FAIL"" , AND on Aggregate 's web exported is ""Failure - abandoned all retry attempts"". I attached the picture in this previous question.. There are 2 errors in the picture

Last night I use google spreadsheet to publish data , but it's not work there are data is published to google spread sheet around 5%. when I try to publish data it seem not work.

Best Regards,
Waraporn Traisaksri
Ps. Can I chat with you online by line Application?? my Line id is b.baew thx you .. other there is other way to contact you. thanks

เมื่อ วันศุกร์ที่ 1 สิงหาคม ค.ศ. 2014, 0 นาฬิกา 34 นาที 27 วินาที UTC+7, Mitch Sundt เขียนว่า:

Is this a paid instance?

Is this failure for just this one specific form, or is it for all forms on the server?

When this error happens, do you still have quota left? (e.g., on https://appengine.google.com , on the dashboard, does the Billing Status table show any red?)

What do the "Details..." for the failed download show in ODK Briefcase?

On Thu, Jul 31, 2014 at 9:51 AM, wtrai...@gmail.com wrote:

Dear Everyone

I'm user from thailand who use ODK System. I have problem when I download data from Aggregate by Web application. There is error "CSV file Failure - will retry later". Then I try to download data from Briefcase there is message error "Fail". I try to solve this problem 2 days ago till now but there are still error as the same..

I create form to collect data that seperate 5 forms cuz there are a lot data to collect then I seperate from to collect data. (Cuz there are data to collect around 33,420 Records)

Form 1 : I have data around 8500 Records

2 day ago I can download data from Briefcase (I use briefcase version 1.4.3) but I can't download data after I Link data with google spredsheet , I cancle google spreadsheet and I use Briefcase or Download on web again but there are Erro as the same ...

Now I can't export/download data ...

Could you please please help me ?

Thx you very much my dear friend ^^

Best Regards,

Waraporn Traisasksri

ps.I'm user from Thailand Government , if my english is not good but I try to use it.I 'll looking for your answer . I wish I can solve this problem .. Thx you very much .. ^^ welcome to thailand

--

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Mitch Sundt
Software Engineer
University of Washington
mitche...@gmail.com

Waraporn,

It sounds like Aggregate is not on App Engine but on some other
hosting provider.

If Purple Analytics set up your instance, you should speak with them.
This is especially true because you paid them money.

Yaw

··· -- Need ODK services? http://nafundi.com provides form design, server setup, professional support, and software development for ODK.

On Thu, Jul 31, 2014 at 5:57 PM, wtraisaksri@gmail.com wrote:

Dear Mitch
First of all I would like to Thanks you for you kind to reply me .. my english is not good but I 'll try to use it. ^^

  • Could you/everyone pleas tell me about there is limit of data to collected in Aggregate Server??

  • How many data per project in Aggregate Server???
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++
    I wish there is a way to solve this problem

I would like to reply your Question :

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
1.Is this a paid instance?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I'm not sure about this question. but I guess you are asking me about we pay to use this application (ODK) Yes we buy this application from Purple Analytics (Thailand) Co. Ltd. I asked about problem but they can't solve this.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
2.Is this failure for just this one specific form, or is it for all forms on the server?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I create 7 forms for this project to seperate data from user.The last day that I can download data on 29 July 2014 23.32PM (till now I can't download it)

  • 1st Form : data around 1500 Records , Now there is data in server that I can download round 1,163 Records .I can download this data sometime but most of the time it's fail.

  • 2nd Form : data around 10,500 Records , I'm not sure about data today cuz 2 days ago I can downloaded data 8,509 Recs

  • 3rd Form : data around 7,140 Records , There is downloaded data from server 6,605 Records on 29 July 2014.

  • 4th Form : data around 8,400 Records. There is downloaded data from server 6,606 Records on 29 July 2014.

  • 5th Form : data around 5,880 Records.There is downloaded data from server 4,835 Records on 29 July 2014.

  • 6th Form : data around 420 Records, I can download this data sometime but most of the time it's fail.

  • 7th Form : data around 1260 Records, I can download this data sometime but most of the time it's fail.

NOW THERE ARE EROR IN EACH FORM EVEN i USE BRIEFCSE OR export from aggregate web site.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
When this error happens, do you still have quota left? (e.g., on https://appengine.google.com , on the dashboard, does the Billing Status table show any red?)
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I am really don't know how much quota that I can have from aggregate. I never use this.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
What do the "Details..." for the failed download show in ODK Briefcase?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
The detail that error on Briefcase is ""FAIL"" , AND on Aggregate 's web exported is ""Failure - abandoned all retry attempts"". I attached the picture in this previous question.. There are 2 errors in the picture

Last night I use google spreadsheet to publish data , but it's not work there are data is published to google spread sheet around 5%. when I try to publish data it seem not work.

Best Regards,
Waraporn Traisaksri
Ps. Can I chat with you online by line Application?? my Line id is b.baew thx you .. other there is other way to contact you. thanks

เมื่อ วันศุกร์ที่ 1 สิงหาคม ค.ศ. 2014, 0 นาฬิกา 34 นาที 27 วินาที UTC+7, Mitch Sundt เขียนว่า:

Is this a paid instance?

Is this failure for just this one specific form, or is it for all forms on the server?

When this error happens, do you still have quota left? (e.g., on https://appengine.google.com , on the dashboard, does the Billing Status table show any red?)

What do the "Details..." for the failed download show in ODK Briefcase?

On Thu, Jul 31, 2014 at 9:51 AM, wtrai...@gmail.com wrote:

Dear Everyone

I'm user from thailand who use ODK System. I have problem when I download data from Aggregate by Web application. There is error "CSV file Failure - will retry later". Then I try to download data from Briefcase there is message error "Fail". I try to solve this problem 2 days ago till now but there are still error as the same..

I create form to collect data that seperate 5 forms cuz there are a lot data to collect then I seperate from to collect data. (Cuz there are data to collect around 33,420 Records)

Form 1 : I have data around 8500 Records

2 day ago I can download data from Briefcase (I use briefcase version 1.4.3) but I can't download data after I Link data with google spredsheet , I cancle google spreadsheet and I use Briefcase or Download on web again but there are Erro as the same ...

Now I can't export/download data ...

Could you please please help me ?

Thx you very much my dear friend ^^

Best Regards,

Waraporn Traisasksri

ps.I'm user from Thailand Government , if my english is not good but I try to use it.I 'll looking for your answer . I wish I can solve this problem .. Thx you very much .. ^^ welcome to thailand

--

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Mitch Sundt
Software Engineer
University of Washington
mitche...@gmail.com

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Yes, definitely contact the Purple Analytics people. They should be your
first point of contact.

All the ODK tools are available for free (no fees, no costs) at

Companies like Purple Analytics provide customer support, training, and
customizations to the software.

··· On Mon, Aug 4, 2014 at 11:10 AM, Yaw Anokwa wrote:

Waraporn,

It sounds like Aggregate is not on App Engine but on some other
hosting provider.

If Purple Analytics set up your instance, you should speak with them.
This is especially true because you paid them money.

Yaw

Need ODK services? http://nafundi.com provides form design, server
setup, professional support, and software development for ODK.

On Thu, Jul 31, 2014 at 5:57 PM, wtraisaksri@gmail.com wrote:

Dear Mitch
First of all I would like to Thanks you for you kind to reply me .. my
english is not good but I 'll try to use it. ^^

  • Could you/everyone pleas tell me about there is limit of data to
    collected in Aggregate Server??

  • How many data per project in Aggregate Server???
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++
    I wish there is a way to solve this problem

I would like to reply your Question :

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
1.Is this a paid instance?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I'm not sure about this question. but I guess you are asking me about we
pay to use this application (ODK) Yes we buy this application from Purple
Analytics (Thailand) Co. Ltd. I asked about problem but they can't solve
this.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
2.Is this failure for just this one specific form, or is it for all
forms on the server?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I create 7 forms for this project to seperate data from user.The last
day that I can download data on 29 July 2014 23.32PM (till now I can't
download it)

  • 1st Form : data around 1500 Records , Now there is data in server
    that I can download round 1,163 Records .I can download this data sometime
    but most of the time it's fail.

  • 2nd Form : data around 10,500 Records , I'm not sure about data today
    cuz 2 days ago I can downloaded data 8,509 Recs

  • 3rd Form : data around 7,140 Records , There is downloaded data from
    server 6,605 Records on 29 July 2014.

  • 4th Form : data around 8,400 Records. There is downloaded data from
    server 6,606 Records on 29 July 2014.

  • 5th Form : data around 5,880 Records.There is downloaded data from
    server 4,835 Records on 29 July 2014.

  • 6th Form : data around 420 Records, I can download this data sometime
    but most of the time it's fail.

  • 7th Form : data around 1260 Records, I can download this data
    sometime but most of the time it's fail.

NOW THERE ARE EROR IN EACH FORM EVEN i USE BRIEFCSE OR export from
aggregate web site.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
When this error happens, do you still have quota left? (e.g., on
https://appengine.google.com , on the dashboard, does the Billing Status
table show any red?)
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
I am really don't know how much quota that I can have from aggregate. I
never use this.

++++++++++++++++++++++++++++++++++++++++Your Qestion+++++
What do the "Details..." for the failed download show in ODK Briefcase?
Answer :::
++++++++++++++++++++++++++++++++++++++++++++++++++++++
The detail that error on Briefcase is ""FAIL"" , AND on Aggregate 's web
exported is ""Failure - abandoned all retry attempts"". I attached the
picture in this previous question.. There are 2 errors in the picture

Last night I use google spreadsheet to publish data , but it's not work
there are data is published to google spread sheet around 5%. when I try to
publish data it seem not work.

Best Regards,
Waraporn Traisaksri
Ps. Can I chat with you online by line Application?? my Line id is
b.baew thx you .. other there is other way to contact you. thanks

เมื่อ วันศุกร์ที่ 1 สิงหาคม ค.ศ. 2014, 0 นาฬิกา 34 นาที 27 วินาที UTC+7,
Mitch Sundt เขียนว่า:

Is this a paid instance?

Is this failure for just this one specific form, or is it for all forms
on the server?

When this error happens, do you still have quota left? (e.g., on
https://appengine.google.com , on the dashboard, does the Billing Status
table show any red?)

What do the "Details..." for the failed download show in ODK Briefcase?

On Thu, Jul 31, 2014 at 9:51 AM, wtrai...@gmail.com wrote:

Dear Everyone

I'm user from thailand who use ODK System. I have problem when I
download data from Aggregate by Web application. There is error "CSV file
Failure - will retry later". Then I try to download data from Briefcase
there is message error "Fail". I try to solve this problem 2 days ago till
now but there are still error as the same..

I create form to collect data that seperate 5 forms cuz there are a
lot data to collect then I seperate from to collect data. (Cuz there are
data to collect around 33,420 Records)

Form 1 : I have data around 8500 Records

2 day ago I can download data from Briefcase (I use briefcase version
1.4.3) but I can't download data after I Link data with google spredsheet ,
I cancle google spreadsheet and I use Briefcase or Download on web again
but there are Erro as the same ...

Now I can't export/download data ...

Could you please please help me ?

Thx you very much my dear friend ^^

Best Regards,

Waraporn Traisasksri

ps.I'm user from Thailand Government , if my english is not good but I
try to use it.I 'll looking for your answer . I wish I can solve this
problem .. Thx you very much .. ^^ welcome to thailand

--

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Software Engineer
University of Washington
mitche...@gmail.com

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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com