Install odk aggregate in a windows Virtual machine

1. What is the problem? Be very detailed.
i am trying ti install odk vm in a windows virtual machine configured the vm as fqdn but i cannot acces it through the phone odk collect
2. What app or server are you using and on what device and operating system? Include version numbers.
windows server 2016 virtual machine
3. What you have you tried to fix the problem?
i have tried everything. the vm can be accessed from the server itself but not from clients computer or the phone odk collect
4. What steps can we take to reproduce the problem?
create a windows server virtual machine in instal the odk vm in it and try accessing it from the any client
5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.
i have disabled firewall. the aggregate can be accessed from the browser in the server but not externally after running the fqdn configs