Internal Server Error (500) fetching instance

Hi,

I'm trying to download a few instances from ODK Aggregate (ver. 1.4.9)
hosted on Google AppEngine (ver 1.4.9), but I'm getting an Internal Server
Error (500) on the second instance. Seems to be a problem with an image.
See error message from ODK Briefcase below.

The file is present in the odk-directory on my handset running ODK collect
1.4.9. I have billing activated on Google App Engine.

Anyone have any idea how I can fix this?

Fetching form definition
resolving against briefcase form definitions
Fetching form manifest
(getting 1 of 11 media files)
(getting 2 of 11 media files)
(getting 3 of 11 media files)
(getting 4 of 11 media files)
(getting 5 of 11 media files)
(getting 6 of 11 media files)
(getting 7 of 11 media files)
(getting 8 of 11 media files)
(getting 9 of 11 media files)
(getting 10 of 11 media files)
(getting 11 of 11 media files)
preparing to retrieve instance data
retrieving next chunk of instances from server...
fetching instance 1 ...
SUBMISSION NOT RETRIEVED: Error fetching submission uri:
uuid:fdd4c87c-90f3-4a74-9f03-7aa983e656c7 details: Fetch of
C:\Users\sidpat\CloudStation\Dokument\Norr insp jvg tu 2016\5
Arbetsmaterial\04 Inspektionsresultat\ODK Briefcase Storage\forms\Insp jvg
tu nord
2016\instances\uuidfdd4c87c-90f3-4a74-9f03-7aa983e656c7\1465859389445.jpg
failed. Detailed reason: Internal Server Error (500)
fetching instance 2 ...
retrieving next chunk of instances from server...
FAILED.

//Sid

Hi Sid,

If you are still having this problem, try

Yaw

ยทยทยท -- Need ODK consultants? Nafundi provides form design, server setup, in-field training, and software development for ODK. Go to https://nafundi.com to get started.

On Tue, Jun 14, 2016 at 1:44 PM, Sid Patel 4sidpatel@gmail.com wrote:

Hi,

I'm trying to download a few instances from ODK Aggregate (ver. 1.4.9)
hosted on Google AppEngine (ver 1.4.9), but I'm getting an Internal Server
Error (500) on the second instance. Seems to be a problem with an image. See
error message from ODK Briefcase below.

The file is present in the odk-directory on my handset running ODK collect
1.4.9. I have billing activated on Google App Engine.

Anyone have any idea how I can fix this?

Fetching form definition
resolving against briefcase form definitions
Fetching form manifest
(getting 1 of 11 media files)
(getting 2 of 11 media files)
(getting 3 of 11 media files)
(getting 4 of 11 media files)
(getting 5 of 11 media files)
(getting 6 of 11 media files)
(getting 7 of 11 media files)
(getting 8 of 11 media files)
(getting 9 of 11 media files)
(getting 10 of 11 media files)
(getting 11 of 11 media files)
preparing to retrieve instance data
retrieving next chunk of instances from server...
fetching instance 1 ...
SUBMISSION NOT RETRIEVED: Error fetching submission uri:
uuid:fdd4c87c-90f3-4a74-9f03-7aa983e656c7 details: Fetch of
C:\Users\sidpat\CloudStation\Dokument\Norr insp jvg tu 2016\5
Arbetsmaterial\04 Inspektionsresultat\ODK Briefcase Storage\forms\Insp jvg
tu nord
2016\instances\uuidfdd4c87c-90f3-4a74-9f03-7aa983e656c7\1465859389445.jpg
failed. Detailed reason: Internal Server Error (500)
fetching instance 2 ...
retrieving next chunk of instances from server...
FAILED.

//Sid

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