Internal Server Error (500)

Sorry to report another problem. In trying to resolve my other issue (with
media downloading), I installed the new aggregate (1.04) on the AppEngine,
as I had been using a previous version. After doing this, I can no longer
'get new forms' from ODK Collect using the same username and password, even
though this username/password is still active in Aggregate.

Have looked through the forum to see if others have had this problem and
haven't yet found an answer. Could someone point me in the right direction?
Please tell me I don't have to reinstall Collect on all 150 phones...

Zak

This will occur if you specified a different "ODK Aggregate Instance Name"
during the install process.

Each user's password is combined with the "ODK Aggregate Instance Name" and
that combined value is saved in the datastore (so the users' plaintext
passwords are never stored). Thus, if you change this value from one
install to the next, all your users' passwords will become invalid.

Changing each of their passwords (using their current passwords) will
construct and save the new combined value and resolve the issue.

If you have a lot of users and this isn't feasible, click on the Logs link
on the left sidebar of the Appengine Dashboard and search for
"RealmString"; you'll see a log entry like:
org.opendatakit.common.security.Realm afterPropertiesSet: RealmString:
opendatakit.org ODK AggregateLocate one of these entries from before your
most recent install. Everything after the ": " and before " ODK Aggregate"
is the "ODK Aggregate Instance Name" that you entered during the install
(int this case, it was opendatakit.org).

Mitch

··· On Fri, Feb 24, 2012 at 5:18 AM, Zak Kaufman wrote:

Sorry to report another problem. In trying to resolve my other issue (with
media downloading), I installed the new aggregate (1.04) on the AppEngine,
as I had been using a previous version. After doing this, I can no longer
'get new forms' from ODK Collect using the same username and password, even
though this username/password is still active in Aggregate.

Have looked through the forum to see if others have had this problem and
haven't yet found an answer. Could someone point me in the right direction?
Please tell me I don't have to reinstall Collect on all 150 phones...

Zak

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--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Thanks Mitch. Have fixed this by changing passwords. Fixed the other
download problem by updating ODK Collect. Appreciate your help.
Zak

··· On Feb 24, 8:27 pm, Mitch S wrote: > This will occur if you specified a different "ODK Aggregate Instance Name" > during the install process. > > Each user's password is combined with the "ODK Aggregate Instance Name" and > that combined value is saved in the datastore (so the users' plaintext > passwords are never stored). Thus, if you change this value from one > install to the next, all your users' passwords will become invalid. > > Changing each of their passwords (using their current passwords) will > construct and save the new combined value and resolve the issue. > > If you have a lot of users and this isn't feasible, click on the Logs link > on the left sidebar of the Appengine Dashboard and search for > "RealmString"; you'll see a log entry like: > org.opendatakit.common.security.Realm afterPropertiesSet: RealmString: > opendatakit.org ODK AggregateLocate one of these entries from before your > most recent install. Everything after the ": " and before " ODK Aggregate" > is the "ODK Aggregate Instance Name" that you entered during the install > (int this case, it was *opendatakit.org*). > > Mitch > > On Fri, Feb 24, 2012 at 5:18 AM, Zak Kaufman wrote: > > > > > > > > > > > Sorry to report another problem. In trying to resolve my other issue (with > > media downloading), I installed the new aggregate (1.04) on the AppEngine, > > as I had been using a previous version. After doing this, I can no longer > > 'get new forms' from ODK Collect using the same username and password, even > > though this username/password is still active in Aggregate. > > > Have looked through the forum to see if others have had this problem and > > haven't yet found an answer. Could someone point me in the right direction? > > Please tell me I don't have to reinstall Collect on all 150 phones... > > > Zak > > > -- > > Post: opendatakit@googlegroups.com > > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > > Options:http://groups.google.com/group/opendatakit?hl=en > > -- > Mitch Sundt > Software Engineer > University of Washington > mitchellsu...@gmail.com