Missing Responses

Hello everyone,

I am using the following versions of ODK Central:

versions:
v2025.2.3-1-gce0b124
client (v2025.2.3)
server (v2025.2.1)

I have been facing the following issue with my field surveys: ODK Central displays a certain number of responses according to the work carried out in the field, but when I download the CSV file, some responses are missing.

In the ODK Central web interface, all responses are displayed correctly. In fact, my workaround has been to copy and paste the data into Excel.

Does anyone have any idea how to solve this?

Sorry to hear you're dealing with this issue, that's a frustrating one we haven't seen before. First, I want to make sure you know that downloads reflect filters so please make sure you've cleared all data filters before requesting a download.

If that's not the issue, can you please scroll to the last column of your CSV and then scroll up and down the file to see whether there are any values beyond that last column? One possibility is that newlines or commas aren't correctly escaped in which case some rows could get combined.

If that's still not giving us any hints, please see if you can identify any pattern at all around the responses that aren't in the CSV.