Hi @katcollins3. I'm sorry you are having issues with your Aggregate install. This issue typically occurs when the same form is accidentally uploaded twice due to a race condition. There is little risk of data loss when Aggregate gets into this state.
Since this is an LSHTM server, your best bet is to contact the LSHTM team. I've also alerted them of your post. As far as a fix, ODK Aggregate Keeps Refreshing - #25 by yanokwa is a detailed write up on what steps they have to take.