ODK aggregate v1.4.4 displays ? instead of khmer characters

Hello to all

We have a survey where one of the question's choices is from an external
utf-8 csv file. The content of this file are names in khmer script. All is
well in ODK collect and was able to submit to ODK aggregate server (v1.4.4)
on Amazon EC2. The problem is when I inspect the submitted data, I see
'?????' instead of the khmer script.

Can anyone help me to solve this problem?

Many thanks in advance

Arnel

How are you looking at the data?

On the web page? Or did you download a file? Or use Briefcase.

See https://opendatakit.org/help/form-design/workarounds/#csv_output

··· On Tue, Feb 16, 2016 at 1:19 AM, wrote:

Hello to all

We have a survey where one of the question's choices is from an external
utf-8 csv file. The content of this file are names in khmer script. All is
well in ODK collect and was able to submit to ODK aggregate server (v1.4.4)
on Amazon EC2. The problem is when I inspect the submitted data, I see
'?????' instead of the khmer script.

Can anyone help me to solve this problem?

Many thanks in advance

Arnel

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Mitch Sundt
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University of Washington
mitchellsundt@gmail.com

Good morning
I viewed the submissions through ODK aggregate web interface and through
Google fusion table. I have not done any export yet.

TIA
Arnel

··· On Feb 18, 2016 6:33 AM, "Mitch Sundt" wrote:

How are you looking at the data?

On the web page? Or did you download a file? Or use Briefcase.

See https://opendatakit.org/help/form-design/workarounds/#csv_output

On Tue, Feb 16, 2016 at 1:19 AM, riice2.khm@gmail.com wrote:

Hello to all

We have a survey where one of the question's choices is from an external
utf-8 csv file. The content of this file are names in khmer script. All is
well in ODK collect and was able to submit to ODK aggregate server (v1.4.4)
on Amazon EC2. The problem is when I inspect the submitted data, I see
'?????' instead of the khmer script.

Can anyone help me to solve this problem?

Many thanks in advance

Arnel

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University of Washington
mitchellsundt@gmail.com

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Does the web browser use a typeface that has the necessary glyphs?
I.e., if you browse here:


Do you see the proper khmer characters, or do you see ???s

Not all typefaces have all glyphs.
E.g., for arabic text, Chrome must be configured to use a non-default font.

On Chrome, this is done via Settings / Web Content / Customize Fonts...

··· On Wed, Feb 17, 2016 at 2:56 PM, Arnel Rala (IRRI) wrote:

Good morning
I viewed the submissions through ODK aggregate web interface and through
Google fusion table. I have not done any export yet.

TIA
Arnel
On Feb 18, 2016 6:33 AM, "Mitch Sundt" mitchellsundt@gmail.com wrote:

How are you looking at the data?

On the web page? Or did you download a file? Or use Briefcase.

See https://opendatakit.org/help/form-design/workarounds/#csv_output

On Tue, Feb 16, 2016 at 1:19 AM, riice2.khm@gmail.com wrote:

Hello to all

We have a survey where one of the question's choices is from an external
utf-8 csv file. The content of this file are names in khmer script. All is
well in ODK collect and was able to submit to ODK aggregate server (v1.4.4)
on Amazon EC2. The problem is when I inspect the submitted data, I see
'?????' instead of the khmer script.

Can anyone help me to solve this problem?

Many thanks in advance

Arnel

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University of Washington
mitchellsundt@gmail.com

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Mitch Sundt
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University of Washington
mitchellsundt@gmail.com

You might need to set the default font to be 'Noto Serif Khmer', 'Khmer
UI', or 'Noto Sans Khmer'

Because ODK Aggregate can handle any language, we do not attempt to specify
a font when we render the web page. If the browser does not have its
default font set to one that shows the glyphs, you will see ???s.

··· On Wed, Feb 17, 2016 at 3:27 PM, Mitch Sundt wrote:

Does the web browser use a typeface that has the necessary glyphs?
I.e., if you browse here:
https://en.wikipedia.org/wiki/Khmer_(Unicode_block)
Do you see the proper khmer characters, or do you see ???s

Not all typefaces have all glyphs.
E.g., for arabic text, Chrome must be configured to use a non-default
font.

On Chrome, this is done via Settings / Web Content / Customize Fonts...

On Wed, Feb 17, 2016 at 2:56 PM, Arnel Rala (IRRI) a.rala@irri.org wrote:

Good morning
I viewed the submissions through ODK aggregate web interface and through
Google fusion table. I have not done any export yet.

TIA
Arnel
On Feb 18, 2016 6:33 AM, "Mitch Sundt" mitchellsundt@gmail.com wrote:

How are you looking at the data?

On the web page? Or did you download a file? Or use Briefcase.

See https://opendatakit.org/help/form-design/workarounds/#csv_output

On Tue, Feb 16, 2016 at 1:19 AM, riice2.khm@gmail.com wrote:

Hello to all

We have a survey where one of the question's choices is from an
external utf-8 csv file. The content of this file are names in khmer
script. All is well in ODK collect and was able to submit to ODK aggregate
server (v1.4.4) on Amazon EC2. The problem is when I inspect the submitted
data, I see '?????' instead of the khmer script.

Can anyone help me to solve this problem?

Many thanks in advance

Arnel

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Software Engineer
University of Washington
mitchellsundt@gmail.com

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

--
Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Thanks Mitch for your help

I am using chrome and with out modifying the default font setting, it is
able to render the khmer glyphs at
https://en.wikipedia.org/wiki/Khmer_(Unicode_block). Opening ODK Aggregate
web interface, the characters are displayed as ?????. Thus I followed your
suggestion to modify the font setting. Windows comes with a preinstalled
khmer UI font which I used to replace the standard font, serif font,
san-serif font, and fixed width font. I also change the encoding from
western to unicode. Well the result is the same. I get ???? instead of
khmer characters. I will try with other browser and see

Salamat
Arnel

··· On Thu, Feb 18, 2016 at 7:30 AM, Mitch Sundt wrote:

You might need to set the default font to be 'Noto Serif Khmer', 'Khmer
UI', or 'Noto Sans Khmer'

Because ODK Aggregate can handle any language, we do not attempt to
specify a font when we render the web page. If the browser does not have
its default font set to one that shows the glyphs, you will see ???s.

On Wed, Feb 17, 2016 at 3:27 PM, Mitch Sundt mitchellsundt@gmail.com wrote:

Does the web browser use a typeface that has the necessary glyphs?
I.e., if you browse here:
https://en.wikipedia.org/wiki/Khmer_(Unicode_block)
Do you see the proper khmer characters, or do you see ???s

Not all typefaces have all glyphs.
E.g., for arabic text, Chrome must be configured to use a non-default
font.

On Chrome, this is done via Settings / Web Content / Customize Fonts...

On Wed, Feb 17, 2016 at 2:56 PM, Arnel Rala (IRRI) a.rala@irri.org wrote:

Good morning
I viewed the submissions through ODK aggregate web interface and through
Google fusion table. I have not done any export yet.

TIA
Arnel
On Feb 18, 2016 6:33 AM, "Mitch Sundt" mitchellsundt@gmail.com wrote:

How are you looking at the data?

On the web page? Or did you download a file? Or use Briefcase.

See https://opendatakit.org/help/form-design/workarounds/#csv_output

On Tue, Feb 16, 2016 at 1:19 AM, riice2.khm@gmail.com wrote:

Hello to all

We have a survey where one of the question's choices is from an
external utf-8 csv file. The content of this file are names in khmer
script. All is well in ODK collect and was able to submit to ODK aggregate
server (v1.4.4) on Amazon EC2. The problem is when I inspect the submitted
data, I see '?????' instead of the khmer script.

Can anyone help me to solve this problem?

Many thanks in advance

Arnel

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University of Washington
mitchellsundt@gmail.com

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