Odk briefcase Error getting batches of instance IDs: Unauthorized


I have been using ODK briefcase V 1.17.3 to pull data from ODK Aggregate. When I pull my surveys, the pull status shows "success with error" when I open the detailled status, it write "Error getting batches of instance IDs: Unauthorized. Can anyone help me with this ?

Thanks already!

Hi everyone
I was able to resolve the problem by myself. I wasn't datacollector.

I'm currently having the same issue as above (can't pull data from ODK Aggregate), but in this case I do have "Data Collector" access, so I'm unsure what to do. My error message looks the same as the one above.

Any suggestions welcome!

Hello. I work with Michael. I can confirm we are experiencing this issue of it saying unauthorized and success with errors even though the account we are using has data collector permissions and is able to access briefcase, see the forms and pull them down. I checked the briefcase logs and I can see an error which says problem found at nodeset: /html/head/model.

Is anyone able to offer any assistance please?

2021-10-08 11:22:26,421 [ForkJoinPool-4-worker-3] INFO o.o.b.p.a.PullFromAggregateTracker - Pull CAMA_MERP_LG_Report_2020 - Success with errors
2021-10-08 11:22:26,504 [AWT-EventQueue-0] INFO XFormParser - Reading XML and parsing with kXML2 finished in 2.983 ms
2021-10-08 11:22:26,507 [AWT-EventQueue-0] INFO XFormParser - Consolidating text finished in 3.098 ms
2021-10-08 11:22:26,508 [AWT-EventQueue-0] INFO XFormParser - Parsing form...
2021-10-08 11:22:26,508 [AWT-EventQueue-0] INFO XFormParser - Title: "CAMA_MERP_LG_Report_2020"
2021-10-08 11:22:26,510 [AWT-EventQueue-0] WARN XFormParser - XForm Parse Warning: Warning: 1 Unrecognized attributes found in Element [model] and will be ignored: [xforms-version]
Problem found at nodeset: /html/head/model
With element

The errors are happening on pull, not export? If so, what do the Aggregate server logs say?

actually, my issue might be slightly different. it's not a Unauthorized error