ODK Briefcase failing to pull data from ODK Aggregate

  1. What is the problem? Be very detailed

I have been trying to pull my data from my ODK Aggregate that is installed on AWS but it gives the below error despite using the correct credentials and URL. However, the form's user on Aggregate is anonymousUser.

  1. What app or server are you using and on what device and operating system? Include version numbers.
    ODK Aggregate v2.0.5
    ODK Briefcase v1.10.0
    Dell Latitude e7240 Windows 10 Home

  2. What you have you tried to fix the problem?
    Using different credentials to log in to the server on Briefcase
    Using ODK Briefcase v1.10.0, I was initially using v1.7.0

  3. What steps can we take to reproduce the problem?

  4. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.

Hi @KrisK
could you maybe try the latest version of ODK Briefcase? You are using v1.10.0/1.7.0 while the newest version is v1.17.4.

Hi,
I tried pulling data using v1.17.4 and it still didn't work.

With the same error result?


Yes, but not a detailed error

Yeah not detailed at all. I can't tell you what's wrong on the top of my head. If you need help you can give me credentials and (in private of course) and I can try it by myself (and debug ODK Briefcase) in my free time.