ODK Briefcase non-latin or arabic letters parsed as symbols

Support
1

Hello All!

Thank you in advance, please find below the answers to the questions you asked

  1. What is the problem? Be very detailed: I designed a survey but accidentally put a "note" as mandatory and therefore it will not save and therefore will not upload to the KOBO server. Instead I used ODK Briefcase to extract the data but as there are responses in Arabic (i.e. non latin letters) the result is symbols (for example: غربي جامع عمر بن الخطاب) How can I extract the correct format for the Arabic input?

  2. What app or server are you using and on what device and operating system? Include version numbers: KOBO Collect, ODK Briefcase 1.14.0 On Windows OS.

  3. What you have you tried to fix the problem?: Looking into new versions of ODK Briefcase and other posts on this thread

  4. What steps can we take to reproduce the problem?: Any arabic text input in surveys inputed on KOBO Collect extracted on ODK Briefcase 1.14.0 On windows.

Best regards,
Anwar

2

Solution found.

Use these steps to open the CSV. File in excel to get the non latin letters right :slight_smile:

Note that when asked, use "delimited" and then "comma".

Best,
Your friendly Neighborhood MEAL Manager

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