ODK Central not backing up

Hi my name is seetal, I am new to using central odk.

1. What is the problem? Be very detailed.
The odk central back up is not running. I configured the backup as required over the weekend and it has not run till now showing the message that back up has not run.

I installed ODK Central a couple of months a go and the back up has never run.

2. What app or server are you using and on what device and operating system? Include version numbers.
ODK Central, which I installed on an ububtu 18.04v server.

3. What you have you tried to fix the problem?
I terminated the back up and restarted it again, as described in central itself

1 Like

Hi @seetal, welcome to the forum! We're glad you're here. When you get a chance, please introduce yourself on this other forum thread. I'd also encourage you to add a real picture as your avatar because it helps build community!

I had better luck with installing on an Ubuntu 16.04 server; I wonder if that would make a difference. Are there any other error messages? Could you try rebooting the whole server and see if backups work after that?