Welcome to the ODK forum, @QB_ODK! We're glad you're here. When you get a chance, please introduce yourself on this forum thread. I'd also encourage you to add a picture as your avatar because it helps build community!
We will need some more information to help troubleshoot.
- What version of ODK Collect are you using (it should be at the bottom of the main screen)?
- Are you able to send the forms manually by using the "Send Finalized Form" section of the app?
- Are sure you are marking the submission as finalized when you complete a survey?