ODK Collect not downloading forms with attached csv files

Support
1

Hi,

I have coded a questionnaire and uploaded on ONA, it works fine on the Enteko webform. However, when i try to download (get blank form) it on ODK Collect to use it with mobile android devices it gives 'Download - 'form name' - Failure'.

ODK collect is correctly configured to my ONA account and successfully downloads any forms that do not have attached csv files. It fails everytime I try to download a form which has attached files.

Thanks very much for any help.

2

Hi @Teoteof
We're glad you're here. When you get a chance, please introduce yourself on this forum thread. I'd also encourage you to add a real picture as your avatar because it helps build community!

If you are using ONA as a server probably their forum is a better place to ask https://groups.google.com/forum/#!forum/ona-community

3
  • Did you allow the app to give permission about writing on the disk of the device?
  • Do you have a space character in the 'form name' field for the form?
  • Is your CSV file being compiled and generated properly, with the name itemsets.csv?