Hello, I am new to ODK and trying to set it up. I really hope someone can help me please!
I have ODK Collect v1.8.0 on my Android 7.0 device and Briefcase installed on my Macbook Air. When i complete a form, ODK Collect shows the form is finalized. I then drag the entire ODK folder from my phone to my desktop. From there, I then Pull the form using ODK Briefcase where it is stored in a folder named "ODK Briefcase". When i export it as a CSV file the file is blank except for the headers. It does not import data. A manual inspection of the ODK files on my computer looks like it is not importing a completed form from ODK Collect. I uninstalled and reinstalled both Briefcase and ODK Collect.
The ODK folder on my computer that i dragged over from my phone has four folders: forms, instances, layers, metadata. Instances does contain a photo from the form but none of the other folders has anything that looks like an xml file with the data. The form folder has simply what appears to be the original XML file.
Does anyone have any suggestions? In general i'm not too comfortable around computers so please try to use simple instructions.