ODK collect will not connect to forms

Hello, this is my first post to this group and I am new to ODK - I
hope someone could help with a small problem.

I have set up a globalcanopyprogramme.appspot.com, created and
published forms, linked ODK collect to it, entered data on the mobile,
uploaded the data and visualised the results in fusion tables and all
is working fine.

However a colleague is in Guyana in the moment wanting to test the
forms I have created - he has tried to connect to the appspot and is
getting a message "Error Getting Form List" when trying to download
the forms to the phone.

The phone is exactly the same as mine here in the UK, a new motorola
defy+ running the latest version of the ODK collect. We have checked
the URL is correct and the phone has wifi as it is accessing emails.

Has anyone any thoughts on why he can't access the forms. Any advice
would be much appreciated.

Jon

Jon Parsons
Digital Producer

Global Canopy Programme, 23 Park End Street, Oxford OX1 1HU.
Email j.parsons@globalcanopy.org
Office 01865 724333
Mobile 07526 497077
Skype jonparsons


www.theREDDdesk.org

hi jon,

what versions are you using? if you are using collect 1.1.5 and
aggregate 1.0 on app engine, make sure your phone is pointed to https
(not http). next, make sure the phone's browser can connect to your
app spot instance...

yaw

··· On Wed, Nov 2, 2011 at 09:04, Jon Parsons wrote: > Hello, this is my first post to this group and I am new to ODK - I > hope someone could help with a small problem. > > I have set up a globalcanopyprogramme.appspot.com, created and > published forms, linked ODK collect to it, entered data on the mobile, > uploaded the data and visualised the results in fusion tables and all > is working fine. > > However a colleague is in Guyana in the moment wanting to test the > forms I have created - he has tried to connect to the appspot and is > getting a message "Error Getting Form List" when trying to download > the forms to the phone. > > The phone is exactly the same as mine here in the UK, a new motorola > defy+ running the latest version of the ODK collect. We have checked > the URL is correct and the phone has wifi as it is accessing emails. > > Has anyone any thoughts on why he can't access the forms. Any advice > would be much appreciated. > > Jon > > Jon Parsons > Digital Producer > > Global Canopy Programme, 23 Park End Street, Oxford OX1 1HU. > Email j.parsons@globalcanopy.org > Office 01865 724333 > Mobile 07526 497077 > Skype jonparsons > > www.globalcanopy.org > www.theREDDdesk.org > > > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en >

Hi

Thanks for this, the https solved the problem

much appreciated

Jon

··· On Nov 2, 6:11 am, Yaw Anokwa wrote: > hi jon, > > what versions are you using? if you are using collect 1.1.5 and > aggregate 1.0 on app engine, make sure your phone is pointed to https > (not http). next, make sure the phone's browser can connect to your > app spot instance... > > yaw > > > > On Wed, Nov 2, 2011 at 09:04, Jon Parsons wrote: > > Hello, this is my first post to this group and I am new to ODK - I > > hope someone could help with a small problem. > > > I have set up a globalcanopyprogramme.appspot.com, created and > > published forms, linked ODK collect to it, entered data on the mobile, > > uploaded the data and visualised the results in fusion tables and all > > is working fine. > > > However a colleague is in Guyana in the moment wanting to test the > > forms I have created - he has tried to connect to the appspot and is > > getting a message "Error Getting Form List" when trying to download > > the forms to the phone. > > > The phone is exactly the same as mine here in the UK, a new motorola > > defy+ running the latest version of the ODK collect. We have checked > > the URL is correct and the phone has wifi as it is accessing emails. > > > Has anyone any thoughts on why he can't access the forms. Any advice > > would be much appreciated. > > > Jon > > > Jon Parsons > > Digital Producer > > > Global Canopy Programme, 23 Park End Street, Oxford OX1 1HU. > > Email j.pars...@globalcanopy.org > > Office01865 724333begin_of_the_skype_highlighting 01865 724333 > > Mobile07526 497077begin_of_the_skype_highlighting 07526 497077 > > Skype jonparsons > > >www.globalcanopy.org > >www.theREDDdesk.org > > > -- > > Post: opendatakit@googlegroups.com > > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > > Options:http://groups.google.com/group/opendatakit?hl=en- Hide quoted text - > > - Show quoted text -

Hi

Just wondering why does it need https - is it because of location or
is it use rights - be interestig to know

Cheers

Jon

··· On Nov 2, 6:11 am, Yaw Anokwa wrote: > hi jon, > > what versions are you using? if you are using collect 1.1.5 and > aggregate 1.0 on app engine, make sure your phone is pointed to https > (not http). next, make sure the phone's browser can connect to your > app spot instance... > > yaw > > > > On Wed, Nov 2, 2011 at 09:04, Jon Parsons wrote: > > Hello, this is my first post to this group and I am new to ODK - I > > hope someone could help with a small problem. > > > I have set up a globalcanopyprogramme.appspot.com, created and > > published forms, linked ODK collect to it, entered data on the mobile, > > uploaded the data and visualised the results in fusion tables and all > > is working fine. > > > However a colleague is in Guyana in the moment wanting to test the > > forms I have created - he has tried to connect to the appspot and is > > getting a message "Error Getting Form List" when trying to download > > the forms to the phone. > > > The phone is exactly the same as mine here in the UK, a new motorola > > defy+ running the latest version of the ODK collect. We have checked > > the URL is correct and the phone has wifi as it is accessing emails. > > > Has anyone any thoughts on why he can't access the forms. Any advice > > would be much appreciated. > > > Jon > > > Jon Parsons > > Digital Producer > > > Global Canopy Programme, 23 Park End Street, Oxford OX1 1HU. > > Email j.pars...@globalcanopy.org > > Office01865 724333begin_of_the_skype_highlighting 01865 724333 > > Mobile07526 497077begin_of_the_skype_highlighting 07526 497077 > > Skype jonparsons > > >www.globalcanopy.org > >www.theREDDdesk.org > > > -- > > Post: opendatakit@googlegroups.com > > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > > Options:http://groups.google.com/group/opendatakit?hl=en- Hide quoted text - > > - Show quoted text -

https is a recent addition to aggregate. it secures all connections
between the phone and the server. we do it to prevent a malicious
individual from capturing the data you are sending from your phone.

··· On Thu, Nov 3, 2011 at 16:26, Jon Parsons wrote: > Hi > > Just wondering why does it need https - is it because of location or > is it use rights - be interestig to know > > Cheers > > Jon > > On Nov 2, 6:11 am, Yaw Anokwa wrote: >> hi jon, >> >> what versions are you using? if you are using collect 1.1.5 and >> aggregate 1.0 on app engine, make sure your phone is pointed to https >> (not http). next, make sure the phone's browser can connect to your >> app spot instance... >> >> yaw >> >> >> >> On Wed, Nov 2, 2011 at 09:04, Jon Parsons wrote: >> > Hello, this is my first post to this group and I am new to ODK - I >> > hope someone could help with a small problem. >> >> > I have set up a globalcanopyprogramme.appspot.com, created and >> > published forms, linked ODK collect to it, entered data on the mobile, >> > uploaded the data and visualised the results in fusion tables and all >> > is working fine. >> >> > However a colleague is in Guyana in the moment wanting to test the >> > forms I have created - he has tried to connect to the appspot and is >> > getting a message "Error Getting Form List" when trying to download >> > the forms to the phone. >> >> > The phone is exactly the same as mine here in the UK, a new motorola >> > defy+ running the latest version of the ODK collect. We have checked >> > the URL is correct and the phone has wifi as it is accessing emails. >> >> > Has anyone any thoughts on why he can't access the forms. Any advice >> > would be much appreciated. >> >> > Jon >> >> > Jon Parsons >> > Digital Producer >> >> > Global Canopy Programme, 23 Park End Street, Oxford OX1 1HU. >> > Email j.pars...@globalcanopy.org >> > Office01865 724333begin_of_the_skype_highlighting 01865 724333 >> > Mobile07526 497077begin_of_the_skype_highlighting 07526 497077 >> > Skype jonparsons >> >> >www.globalcanopy.org >> >www.theREDDdesk.org >> >> > -- >> > Post: opendatakit@googlegroups.com >> > Unsubscribe: opendatakit+unsubscribe@googlegroups.com >> > Options:http://groups.google.com/group/opendatakit?hl=en- Hide quoted text - >> >> - Show quoted text - > > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en >