1. What is the problem? Be very detailed.
When using ODK XLSForm Offline, I have received the error message "ODK XLSForm Offline Errors:
need more than 1 value to unpack". I am not sure what this means and how I can change my excel file in order for it not to show an error.
2. What app or server are you using and on what device and operating system? Include version numbers.
I'm using ODK XLSForm Offline and Microsoft excel on Mac, Mojave operating system.
3. What you have you tried to fix the problem?
4. What steps can we take to reproduce the problem?
5. Anything else we should know or have? If you have a test form or screenshots or logs, attach below.
It would be great to have some support as to what this error message is referring to and how I might go about tackling it.
Thank you for responding. I appear to have this error message for all xls forms I try to convert, even ones that have worked successfully when I have used other computers. So perhaps it is not a problem with the form but I am struggling to understand what "need more than 1 value to unpack" means...
Thank you for your suggestions. I really appreciate. I couldn't figure out how to type into the command line but I opened Java in my system preferences and it says I am running Version 8 Updated 221. I have used the online one which is working. However, I will need it to work offline soon as I will be moving to Ethiopia where internet is more sparse so any suggestions on getting the offline one working would still be much appreciated.
@rose1 The Java system preference is not a reliable way to know the various Java versions you have. You'll need to type the java -version the command into the Terminal app. To find the app, go in your Applications folder, then your Utilities folder. Or use Spotlight search to find the app.
We release frequent updates to XLSForm Offline so I expect this issue will be resolved for you soon. When will you be going to Ethiopia?