Problems connecting to Kobo server

Support
1

Hi everyone,
I'm not sure what's happened but I can no longer log in to either ODK Collect or KoboCollect. I can login fine to KoboToolbox.
I use a Motorola G4 and get the message that I'm using an invalid username/password (it's not).

Screenshot_20240429-152924
Screenshot_20240429-1529241080×1920 64.4 KB

Any help would be greatly appreciated!
Thanks,
Lucie

2

It looks like there is something wrong with the Kobo server or with your Kobo account. Please post about the issue on the Kobo forum at https://community.kobotoolbox.org for help.

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