Reset Password won't email instructions

Support
1

Happy New Year to all

I am trying to log into Central. It rejects my password. I request password reset, but it never emails me the reset information.

Is there a way to SSH into Central to change the admin password? Or alternatively to fix the problem of not emailing.

Thanks

Joe

2

Hello @cooperativeventure,

Happy New Year :boom: :boom:

Yes, there is a way, using the central command line tools.

See the link from the central docs; https://docs.getodk.org/central-command-line/

2 Likes
3

Once you are logged in, we recommend you configure Central to use a mail provider that can reliably deliver messages. https://docs.getodk.org/central-troubleshooting/#users-aren-t-receiving-emails has more on this.