What is the problem? Please be detailed.
One of my users collected data and over a very poor network, sent the data but it never reached the server.
What ODK tool and version are you using? And on what device and operating system version?
I am using Kobo Toolkit
What steps can we take to reproduce the problem?
Have tried to check for instances
What you have you tried to fix the problem?
Nothing
Anything else we should know or have? If you have a test form or screenshots or logs, attach here.
Just that the data has mysteriously disappeared.