Surveys saved as Drafts not uploading

Support
1

Hi guys

Our company is having a challenge with Enketo which we would be grateful
for assistance please.

We have a number of completed surveys on tablet devices that have been
stored as "drafts". When we try to upload these surveys, the upload button
does not respond.

We suspect that it is an issue with the browser on the device because we
are experiencing this problem only with a specific type of device and
browser.

The webform address for the survey is https://ljqzi.enketo.org/webform

The details of the tablet device is as follows:

Ideos S7 Slim (tablet device)

Android version 2.2.2

WiFi MAC address. AC:E8:7B:9C:C4:59

Baseband version 504030

Kernal version 2.6.32.9-Ideos

The browser that we are using is the standard browser that comes installed
on the device.

Regards

Brad Aigner

Managing Director

Freshly Ground Insights

brada@fgi.co.za

www.fgi.co.za

2

You should contact the enketo's support e-mail.
https://accounts.enketo.org/support/

This list is for general questions about writing and using forms and for
questions specific to the ODK tools.

ยทยทยท On Thu, Nov 26, 2015 at 10:43 AM, Brad Aigner wrote:

Hi guys

Our company is having a challenge with Enketo which we would be grateful
for assistance please.

We have a number of completed surveys on tablet devices that have been
stored as "drafts". When we try to upload these surveys, the upload button
does not respond.

We suspect that it is an issue with the browser on the device because we
are experiencing this problem only with a specific type of device and
browser.

The webform address for the survey is https://ljqzi.enketo.org/webform

The details of the tablet device is as follows:

Ideos S7 Slim (tablet device)

Android version 2.2.2

WiFi MAC address. AC:E8:7B:9C:C4:59

Baseband version 504030

Kernal version 2.6.32.9-Ideos

The browser that we are using is the standard browser that comes installed
on the device.

Regards

Brad Aigner

Managing Director

Freshly Ground Insights

brada@fgi.co.za

www.fgi.co.za

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