Unable to connect ODK Briefcase to server

Good morning,

we are having trouble connecting ODK Briefcase to the server in order to pull data.

I am receiving the following error code:
Invalid Server URL
Unable to fetch formList: A non-XML document was returned while accessing: http://ona.io/hkifaarm/formList
A network login screen may be interfering with the transmission to the server.

We are working with ona.io - not sure if the problem is on ona or on odk side. This is why I'm cross-posting.
We are able to download data from ona web interface directly, but need to use ODK Briefcase to pull and decrypt encrypted forms.

Is there any current problem with any of the servers? Yesterday it worked just fine and I am not aware of any settings being changed by us since.

Thanks in advance for your help
Greetings from Bangladesh
Andrea

You should contact ONA to see if they support the ODK Briefcase API. This
is a feature of ODK Aggregate, and may not be supported by other servers.

ยทยทยท On Mon, Mar 9, 2015 at 9:04 PM, wrote:

Good morning,

we are having trouble connecting ODK Briefcase to the server in order to
pull data.

I am receiving the following error code:
Invalid Server URL
Unable to fetch formList: A non-XML document was returned while accessing:
http://ona.io/hkifaarm/formList
A network login screen may be interfering with the transmission to the
server.

We are working with ona.io - not sure if the problem is on ona or on odk
side. This is why I'm cross-posting.
We are able to download data from ona web interface directly, but need to
use ODK Briefcase to pull and decrypt encrypted forms.

Is there any current problem with any of the servers? Yesterday it worked
just fine and I am not aware of any settings being changed by us since.

Thanks in advance for your help
Greetings from Bangladesh
Andrea

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