Unable to send finalized form

[imaginesurvey]

Hello,

I am unable to send my finalized form, despite ensuring the box is checked for "Mark form as finalized" at the end of the form (I also checked all fields are completed correctly). It keeps the form in "Edit Saved Form" folder and when I click on "Send Finalised Form" it says "Northing available to display. Try finalising saved forms before sending."

I am running ODK Collect V1.21.0 on the Lenovo tabE7.

I also checked previous forum topics about "send finalized form" but couldn't see my particular issue.

Grateful for any help!

Melinda

[aurdipas]

I found this old post of a user with a similar problem.

Intermittent problems with completed forms (marked as finalized) appearing in "Edit Saved Form" but not "Send Finalized Form"

Wow. Thanks for the quick fix, Mitch. When do you typically see it on Google Play. I see that the latest version is 1.4.3 uploaded May 19. I have just pushed a bug fix update for ODK Collect to Google Play that corrects a Force Close issue that may be affecting this. When you mark-as-complete a form, there is a slight chance that the order in which the code executes can lead to a force close during the operation. I thought this would only affect the counts of saved and of finalized forms on th…

[imaginesurvey]

Thanks. I did read through this and it didn't address the problem. The box is always checked when I go back in to look at it, and the form is not crashing or ending suddenly without me exiting it normally.

[Grzesiek2010]

What is the subtext in that form in Edit Saved Form?
Saved on... like:

or Finalized on... like:

[imaginesurvey]

Saved on Tue, Apr 09, 2019 at 14:01

[Grzesiek2010]

Is that a problem with one specific form or it doesn't matter?

[imaginesurvey]

I have tried three different forms and the same thing happens each time.

[imaginesurvey]

But hang on, a small line popped up quickly and then disappeared. I had to save the form a few times to be able to get all the text. It says "Invalid RSA public key. Form has not been saved as finalized."

I looked this up on the forum and found someone else had the problem and it looks like it has to do with my encryption key. Cannot Finalize Forms in ODKCollect

I will try and resolve that now.

Thanks,
Melinda