Unfortunately ODK has stopped

Support
1

Dear ODK experts!

We are having a problem in the field that is holding up our progress :frowning:

We are able to complete our smaller screening survey and sometime 1 of our main survey forms. When we come to filling out the second main survey form we are getting the error message 'unfortunately ODK Collect has stopped.' I am not able to recreate the problem on my tablet in Canada (Acer Android 5.0 16GB) but the problem is recurrent in the field where they are using Huawei Android 4.4.2 10GB). I have removed much of the programming, plus cut the survey into two bits thinking it was too big/complex but we are still having the same problem.

I have attached the xml files of both the screener survey and the main survey

Any help before we have to move to paper forms would be very much appreciated.

Thank you

BCC_Baseline_MainSurvey_ODK_FULL_STUDY_SW_v5.xml (1.18 MB)

BCC_baseline_screening_survey_ODK_functional_FULL_STUDY_URBAN_PERI_URBAN_SW_v1.xml (129 KB)

2

Hi there,

This will be hard to troubleshoot without an application log. If you
can, have your field team follow the instructions at

to get a log.

Also, please file this issue at
https://github.com/opendatakit/collect/issues/new. Be sure to include
the versions of ODK Collect you are using. Include both the XLS and
XML form.

In general, using external selects (http://xlsform.org/#external),
repeats (http://xlsform.org/#repeats) and simplifying logic (e.g.,
break up calculates into smaller pieces) helps reduce the complexity
of the form. Including your XLS form in the issue is the best way to
get help on reducing complexity.

Thanks,

Yaw

··· On Wed, Feb 8, 2017 at 5:48 AM, wrote: > Dear ODK experts! > > We are having a problem in the field that is holding up our progress :-( > > We are able to complete our smaller screening survey and sometime 1 of our main survey forms. When we come to filling out the second main survey form we are getting the error message 'unfortunately ODK Collect has stopped.' I am not able to recreate the problem on my tablet in Canada (Acer Android 5.0 16GB) but the problem is recurrent in the field where they are using Huawei Android 4.4.2 10GB). I have removed much of the programming, plus cut the survey into two bits thinking it was too big/complex but we are still having the same problem. > > I have attached the xml files of both the screener survey and the main survey > > Any help before we have to move to paper forms would be very much appreciated. > > Thank you > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout.
3

If odkCollect was installed from google play would there be a crash report
in the playstore?

··· On Wed, Feb 8, 2017 at 9:07 AM, Yaw Anokwa wrote:

Hi there,

This will be hard to troubleshoot without an application log. If you
can, have your field team follow the instructions at
https://github.com/opendatakit/collect/wiki/Getting-ODK-Collect-logs
to get a log.

Also, please file this issue at
https://github.com/opendatakit/collect/issues/new. Be sure to include
the versions of ODK Collect you are using. Include both the XLS and
XML form.

In general, using external selects (http://xlsform.org/#external),
repeats (http://xlsform.org/#repeats) and simplifying logic (e.g.,
break up calculates into smaller pieces) helps reduce the complexity
of the form. Including your XLS form in the issue is the best way to
get help on reducing complexity.

Thanks,

Yaw

On Wed, Feb 8, 2017 at 5:48 AM, kjagoe@berkeleyair.com wrote:

Dear ODK experts!

We are having a problem in the field that is holding up our progress :frowning:

We are able to complete our smaller screening survey and sometime 1 of
our main survey forms. When we come to filling out the second main survey
form we are getting the error message 'unfortunately ODK Collect has
stopped.' I am not able to recreate the problem on my tablet in Canada
(Acer Android 5.0 16GB) but the problem is recurrent in the field where
they are using Huawei Android 4.4.2 10GB). I have removed much of the
programming, plus cut the survey into two bits thinking it was too
big/complex but we are still having the same problem.

I have attached the xml files of both the screener survey and the main
survey

Any help before we have to move to paper forms would be very much
appreciated.

Thank you

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--

Smap Consulting http://smap.com.au/| Mobile Data Collection Solutions
Application Developer - neilpenman@gmail.com minqiang.huang@gmail.com
Twitter: @dgmsot
Skype: ianaf4you
Phone: +61 402 975 959 (Australia)
: +63 956 82 660 (Philippines)
Website: http://smap.com.au http://smap.com.au/blog

4

If odkCollect was installed from google play would there be a crash report in the playstore?

Hi there,

This will be hard to troubleshoot without an application log. If you

can, have your field team follow the instructions at

https://github.com/opendatakit/collect/wiki/Getting-ODK-Collect-logs

to get a log.

Also, please file this issue at

https://github.com/opendatakit/collect/issues/new. Be sure to include

the versions of ODK Collect you are using. Include both the XLS and

XML form.

In general, using external selects (http://xlsform.org/#external),

repeats (http://xlsform.org/#repeats) and simplifying logic (e.g.,

break up calculates into smaller pieces) helps reduce the complexity

of the form. Including your XLS form in the issue is the best way to

get help on reducing complexity.

Thanks,

Yaw

Dear ODK experts!

We are having a problem in the field that is holding up our progress :frowning:

We are able to complete our smaller screening survey and sometime 1 of our main survey forms. When we come to filling out the second main survey form we are getting the error message 'unfortunately ODK Collect has stopped.' I am not able to recreate the problem on my tablet in Canada (Acer Android 5.0 16GB) but the problem is recurrent in the field where they are using Huawei Android 4.4.2 10GB). I have removed much of the programming, plus cut the survey into two bits thinking it was too big/complex but we are still having the same problem.

I have attached the xml files of both the screener survey and the main survey

Any help before we have to move to paper forms would be very much appreciated.

Thank you

--

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--

Smap Consulting | Mobile Data Collection Solutions
Application Developer - neilp...@gmail.com
Twitter: @dgmsot
Skype: ianaf4you
Phone: +61 402 975 959 (Australia)
: +63 956 82 660 (Philippines)
Website: http://smap.com.au

Ill check with team - thank you Neil.

··· On Tuesday, February 7, 2017 at 8:43:34 PM UTC-5, Neil Penman wrote: > On Wed, Feb 8, 2017 at 9:07 AM, Yaw Anokwa wrote: > On Wed, Feb 8, 2017 at 5:48 AM, wrote:
5

Neil,

Yes, if the app was installed through the Play Store and the crash is
reported, we get a stack trace.

If we see lots of the same crashes (especially after a new release),
then we can start digging, but one or two crash logs with no context
is not terribly useful.

This is why it's really important that crashes are also filed at
https://github.com/opendatakit/collect/issues/new.

In this particular case, there is a crash log of a StackOverflowError
that is probably from Kirstie's team. Once an issue is filed with all
the details, we can try to reproduce and fix the issue.

Yaw

··· On Wed, Feb 8, 2017 at 11:24 AM, wrote: > On Tuesday, February 7, 2017 at 8:43:34 PM UTC-5, Neil Penman wrote: >> If odkCollect was installed from google play would there be a crash report in the playstore? >> >> >> On Wed, Feb 8, 2017 at 9:07 AM, Yaw Anokwa wrote: >> Hi there, >> >> >> >> This will be hard to troubleshoot without an application log. If you >> >> can, have your field team follow the instructions at >> >> https://github.com/opendatakit/collect/wiki/Getting-ODK-Collect-logs >> >> to get a log. >> >> >> >> Also, please file this issue at >> >> https://github.com/opendatakit/collect/issues/new. Be sure to include >> >> the versions of ODK Collect you are using. Include both the XLS and >> >> XML form. >> >> >> >> In general, using external selects (http://xlsform.org/#external), >> >> repeats (http://xlsform.org/#repeats) and simplifying logic (e.g., >> >> break up calculates into smaller pieces) helps reduce the complexity >> >> of the form. Including your XLS form in the issue is the best way to >> >> get help on reducing complexity. >> >> >> >> Thanks, >> >> >> >> Yaw >> >> >> >> On Wed, Feb 8, 2017 at 5:48 AM, wrote: >> >> > Dear ODK experts! >> >> > >> >> > We are having a problem in the field that is holding up our progress :-( >> >> > >> >> > We are able to complete our smaller screening survey and sometime 1 of our main survey forms. When we come to filling out the second main survey form we are getting the error message 'unfortunately ODK Collect has stopped.' I am not able to recreate the problem on my tablet in Canada (Acer Android 5.0 16GB) but the problem is recurrent in the field where they are using Huawei Android 4.4.2 10GB). I have removed much of the programming, plus cut the survey into two bits thinking it was too big/complex but we are still having the same problem. >> >> > >> >> > I have attached the xml files of both the screener survey and the main survey >> >> > >> >> > Any help before we have to move to paper forms would be very much appreciated. >> >> > >> >> > Thank you >> >> > >> >> > -- >> >> > -- >> >> > Post: opend...@googlegroups.com >> >> > Unsubscribe: opendatakit...@googlegroups.com >> >> > Options: http://groups.google.com/group/opendatakit?hl=en >> >> > >> >> > --- >> >> > You received this message because you are subscribed to the Google Groups "ODK Community" group. >> >> > To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit...@googlegroups.com. >> >> > For more options, visit https://groups.google.com/d/optout. >> >> >> >> -- >> >> -- >> >> Post: opend...@googlegroups.com >> >> Unsubscribe: opendatakit...@googlegroups.com >> >> Options: http://groups.google.com/group/opendatakit?hl=en >> >> >> >> --- >> >> You received this message because you are subscribed to the Google Groups "ODK Community" group. >> >> To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit...@googlegroups.com. >> >> For more options, visit https://groups.google.com/d/optout. >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> >> Smap Consulting | Mobile Data Collection Solutions >> Application Developer - neilp...@gmail.com >> Twitter: @dgmsot >> Skype: ianaf4you >> Phone: +61 402 975 959 (Australia) >> : +63 956 82 660 (Philippines) >> Website: http://smap.com.au > > Ill check with team - thank you Neil. > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout.
1 Like