Update notice keeps checking for updates

[aurdipas]

I'm on Win 10 with a Lenovo machine and Java 8. All worws fine. But I just realized that briefcase is always looking for updates.

I can pull/export etc etc..but the message "Checking for updates" stay there (now is 20 min)

[ggalmazor]

Hi @aurdipas!

Some silly questions before digging deeper:

• Briefcase needs to be connected to the Internet. Can you confirm you have an Internet connection?
• Briefcase needs to reach GitHub's API URLs. Could you tell if your firewall lets you reach https://api.github.com ?

Also, do you have a briefcase.log file you could attach here? We might have some error trace there.

[aurdipas]

@ggalmazor

Briefcase needs to be connected to the Internet. Can you confirm you have an Internet connection?

Yes

@ggalmazor

Briefcase needs to reach GitHub's API URLs. Could you tell if your firewall lets you reach https://api.github.com ?

Yes

@ggalmazor

Also, do you have a briefcase.log file you could attach here? We might have some error trace there.

briefcase.zip (41.1 KB)

[ggalmazor]

Hi @aurdipas!

I see that your computer can't resolve the api.github.com domain. This is normally due to some restrictions or custom dns servers in place in your network.

java.io.UncheckedIOException: java.net.UnknownHostException: api.github.com

[ggalmazor]

This would explain why the message sticks. In any case, I think we should desist after some time and show the user a message informing that we can't check for updates. I'll create an issue to track this.

[aurdipas]

@ggalmazor

api.github.com

Very weird...now it works.

@ggalmazor

This would explain why the message sticks. In any case, I think we should desist after some time and show the user a message informing that we can't check for updates. I'll create an issue to track this.

Thanks

[ggalmazor]

Ah, the Internet...