1. What is the problem? Be very detailed.
I have recently been getting a new error wherein all ODK Collect forms that would previously upload (to Google Sheets) without a problem are now all throwing an error "Exception getting or creating root folder for submissions" . I can't think of anything I have changed recently except updating ODK Collect.
2. What app or server are you using and on what device and operating system? Include version numbers.
ODK Collect: v 1.21.1
Phone: Vivo V9 Youth
3. What you have you tried to fix the problem?
tried checking if other devices are having the same issue and they are not.
two individuals were able to submit responses to google sheets for the same forms that I am having issues with.
4. What steps can we take to reproduce the problem?
one of the forms I am having trouble with is attached , name 'hhSurveyFD20190501.xml'
hhSurveyFD20190501.xml (52.1 KB)
you could try uploading sample responses to this. I have set the google sheet to accept edits from anyone who has the link.
Screenshots of the error also attached
the first error is what I see when auto upload is turned on
the second error when I manually select a form for upload