What does this error mean : "error persisting data or accessing data"

Hi, my name is Ebenezer.

I'm having challenges downloading data from my app engine. When i select a form to download data from, i get this error message "problem persist data or accessing data" and then the page refreshes itself. This happens several times until am able to download the data. Now am completely unable to even download the data.

I've gone through the discussion on this page concerning a similar issue but i don't really understand.
I've attached screenshots of the issue am talking about.

I would be grateful for your assistance in resolving the issue.

Thanks

Hi Yaw,

Thanks for the reply.
I promise not to shout again.

After going through the Aggregate AppEngine Troubleshooting site i realized
that i need to give someone developer access to help fix the issue since
my appengine site keeps on refreshing itself making it impossible for me
to even download data.

Please let me know the necessary steps i need to take.

Thanks,

Eben.

··· On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote: > > Hi, my name is Ebenezer. > > I'm having challenges downloading data from my app engine. When i select a > form to download data from, i get this error message "problem persist data > or accessing data" and then the page refreshes itself. This happens several > times until am able to download the data. Now am completely unable to even > download the data. > > I've gone through the discussion on this page concerning a similar issue > but i don't really understand. > I've attached screenshots of the issue am talking about. > > I would be grateful for your assistance in resolving the issue. > > Thanks

Akwaaba Ebenezer,

Writing in upper case is equivalent to shouting. Please don't shout.

Follow the steps at
https://github.com/opendatakit/opendatakit/wiki/Aggregate-AppEngine-Troubleshooting.
If you get stuck at a particular point, reply to this message and
someone will help you make progress.

Thanks,

Yaw

··· -- Need ODK consultants? Nafundi provides form design, server setup, in-field training, and software development for ODK. Go to https://nafundi.com to get started.

On Thu, Aug 18, 2016 at 2:01 PM, ilinsgh@gmail.com wrote:

Hi, my name is Ebenezer.

I'm having challenges downloading data from my app engine. When i select a form to download data from, i get this error message "problem persist data or accessing data" and then the page refreshes itself. This happens several times until am able to download the data. Now am completely unable to even download the data.

I've gone through the discussion on this page concerning a similar issue but i don't really understand.
I've attached screenshots of the issue am talking about.

I would be grateful for your assistance in resolving the issue.

Thanks

--

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Hi Eben,

Please upgrade to 1.4.11
(https://github.com/opendatakit/opendatakit/wiki/Aggregate-Release-Notes)
and then add 'yanokwa@nafundi.com' as an Owner to your App Engine
instance. The URL will be
https://console.cloud.google.com/iam-admin/iam/project?project=YOUR_APP_ID.

Thanks,

Yaw

··· -- Need ODK consultants? Nafundi provides form design, server setup, in-field training, and software development for ODK. Go to https://nafundi.com to get started.

On Fri, Aug 19, 2016 at 10:39 AM, iLiNS Ghana ilinsgh@gmail.com wrote:

Hi Yaw,

Thanks for the reply.
I promise not to shout again.

After going through the Aggregate AppEngine Troubleshooting site i realized
that i need to give someone developer access to help fix the issue since my
appengine site keeps on refreshing itself making it impossible for me to
even download data.

Please let me know the necessary steps i need to take.

Thanks,

Eben.

On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote:

Hi, my name is Ebenezer.

I'm having challenges downloading data from my app engine. When i select a
form to download data from, i get this error message "problem persist data
or accessing data" and then the page refreshes itself. This happens several
times until am able to download the data. Now am completely unable to even
download the data.

I've gone through the discussion on this page concerning a similar issue
but i don't really understand.
I've attached screenshots of the issue am talking about.

I would be grateful for your assistance in resolving the issue.

Thanks

--

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Hi Yaw,

Sorry for replying late.

I've been able to upgrade to version 1.4.11, the only problem is that am
unable to add you to my App Engine because the email address you provided
is not associated to a google account. I've attached a screenshot of the
error message.

Thanks,
Eben.

··· On Monday, August 22, 2016 at 2:16:38 PM UTC, Yaw Anokwa wrote: > > Hi Eben, > > Please upgrade to 1.4.11 > (https://github.com/opendatakit/opendatakit/wiki/Aggregate-Release-Notes) > and then add 'yan...@nafundi.com ' as an Owner to your App > Engine > instance. The URL will be > https://console.cloud.google.com/iam-admin/iam/project?project=YOUR_APP_ID. > > > Thanks, > > Yaw > -- > Need ODK consultants? Nafundi provides form design, server setup, > in-field training, and software development for ODK. Go to > https://nafundi.com to get started. > > On Fri, Aug 19, 2016 at 10:39 AM, iLiNS Ghana <ili...@gmail.com > wrote: > > Hi Yaw, > > > > Thanks for the reply. > > I promise not to shout again. > > > > After going through the Aggregate AppEngine Troubleshooting site i > realized > > that i need to give someone developer access to help fix the issue since > my > > appengine site keeps on refreshing itself making it impossible for me to > > even download data. > > > > Please let me know the necessary steps i need to take. > > > > Thanks, > > > > Eben. > > > > > > On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote: > >> > >> Hi, my name is Ebenezer. > >> > >> I'm having challenges downloading data from my app engine. When i > select a > >> form to download data from, i get this error message "problem persist > data > >> or accessing data" and then the page refreshes itself. This happens > several > >> times until am able to download the data. Now am completely unable to > even > >> download the data. > >> > >> I've gone through the discussion on this page concerning a similar > issue > >> but i don't really understand. > >> I've attached screenshots of the issue am talking about. > >> > >> I would be grateful for your assistance in resolving the issue. > >> > >> Thanks > > > > -- > > -- > > Post: opend...@googlegroups.com > > Unsubscribe: opendatakit...@googlegroups.com > > Options: http://groups.google.com/group/opendatakit?hl=en > > > > --- > > You received this message because you are subscribed to the Google > Groups > > "ODK Community" group. > > To unsubscribe from this group and stop receiving emails from it, send > an > > email to opendatakit...@googlegroups.com . > > For more options, visit https://groups.google.com/d/optout. >

Eben,

Hmm. I think the web forum is probably obfuscating my email address.
It's yanokwa then the at symbol, then nafundi.com.

Yaw

··· -- Need ODK consultants? Nafundi provides form design, server setup, in-field training, and software development for ODK. Go to https://nafundi.com to get started.

On Thu, Sep 1, 2016 at 10:11 PM, iLiNS Ghana ilinsgh@gmail.com wrote:

Hi Yaw,

Sorry for replying late.

I've been able to upgrade to version 1.4.11, the only problem is that am
unable to add you to my App Engine because the email address you provided is
not associated to a google account. I've attached a screenshot of the error
message.

Thanks,
Eben.

On Monday, August 22, 2016 at 2:16:38 PM UTC, Yaw Anokwa wrote:

Hi Eben,

Please upgrade to 1.4.11
(https://github.com/opendatakit/opendatakit/wiki/Aggregate-Release-Notes)
and then add 'yan...@nafundi.com' as an Owner to your App Engine
instance. The URL will be

https://console.cloud.google.com/iam-admin/iam/project?project=YOUR_APP_ID.

Thanks,

Yaw

Need ODK consultants? Nafundi provides form design, server setup,
in-field training, and software development for ODK. Go to
https://nafundi.com to get started.

On Fri, Aug 19, 2016 at 10:39 AM, iLiNS Ghana ili...@gmail.com wrote:

Hi Yaw,

Thanks for the reply.
I promise not to shout again.

After going through the Aggregate AppEngine Troubleshooting site i
realized
that i need to give someone developer access to help fix the issue since
my
appengine site keeps on refreshing itself making it impossible for me to
even download data.

Please let me know the necessary steps i need to take.

Thanks,

Eben.

On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote:

Hi, my name is Ebenezer.

I'm having challenges downloading data from my app engine. When i
select a
form to download data from, i get this error message "problem persist
data
or accessing data" and then the page refreshes itself. This happens
several
times until am able to download the data. Now am completely unable to
even
download the data.

I've gone through the discussion on this page concerning a similar
issue
but i don't really understand.
I've attached screenshots of the issue am talking about.

I would be grateful for your assistance in resolving the issue.

Thanks

--

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Thanks Yaw,
I've successfully added you.
Please check your email.

I also want to find out from you whether data can be submitted to the App
Engine whiles it is undergoing repairs or we have to wait till the repair
work is done?

Regards,
Eben.

··· On Monday, September 5, 2016 at 11:45:37 AM UTC, Yaw Anokwa wrote: > > Eben, > > Hmm. I think the web forum is probably obfuscating my email address. > It's yanokwa then the at symbol, then nafundi.com. > > Yaw > -- > Need ODK consultants? Nafundi provides form design, server setup, > in-field training, and software development for ODK. Go to > https://nafundi.com to get started. > > On Thu, Sep 1, 2016 at 10:11 PM, iLiNS Ghana <ili...@gmail.com > wrote: > > Hi Yaw, > > > > Sorry for replying late. > > > > I've been able to upgrade to version 1.4.11, the only problem is that am > > unable to add you to my App Engine because the email address you > provided is > > not associated to a google account. I've attached a screenshot of the > error > > message. > > > > Thanks, > > Eben. > > > > On Monday, August 22, 2016 at 2:16:38 PM UTC, Yaw Anokwa wrote: > >> > >> Hi Eben, > >> > >> Please upgrade to 1.4.11 > >> ( > https://github.com/opendatakit/opendatakit/wiki/Aggregate-Release-Notes) > >> and then add 'yan...@nafundi.com' as an Owner to your App Engine > >> instance. The URL will be > >> > >> > https://console.cloud.google.com/iam-admin/iam/project?project=YOUR_APP_ID. > > >> > >> Thanks, > >> > >> Yaw > >> -- > >> Need ODK consultants? Nafundi provides form design, server setup, > >> in-field training, and software development for ODK. Go to > >> https://nafundi.com to get started. > >> > >> On Fri, Aug 19, 2016 at 10:39 AM, iLiNS Ghana wrote: > >> > Hi Yaw, > >> > > >> > Thanks for the reply. > >> > I promise not to shout again. > >> > > >> > After going through the Aggregate AppEngine Troubleshooting site i > >> > realized > >> > that i need to give someone developer access to help fix the issue > since > >> > my > >> > appengine site keeps on refreshing itself making it impossible for me > to > >> > even download data. > >> > > >> > Please let me know the necessary steps i need to take. > >> > > >> > Thanks, > >> > > >> > Eben. > >> > > >> > > >> > On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote: > >> >> > >> >> Hi, my name is Ebenezer. > >> >> > >> >> I'm having challenges downloading data from my app engine. When i > >> >> select a > >> >> form to download data from, i get this error message "problem > persist > >> >> data > >> >> or accessing data" and then the page refreshes itself. This happens > >> >> several > >> >> times until am able to download the data. Now am completely unable > to > >> >> even > >> >> download the data. > >> >> > >> >> I've gone through the discussion on this page concerning a similar > >> >> issue > >> >> but i don't really understand. > >> >> I've attached screenshots of the issue am talking about. > >> >> > >> >> I would be grateful for your assistance in resolving the issue. > >> >> > >> >> Thanks > >> > > >> > -- > >> > -- > >> > Post: opend...@googlegroups.com > >> > Unsubscribe: opendatakit...@googlegroups.com > >> > Options: http://groups.google.com/group/opendatakit?hl=en > >> > > >> > --- > >> > You received this message because you are subscribed to the Google > >> > Groups > >> > "ODK Community" group. > >> > To unsubscribe from this group and stop receiving emails from it, > send > >> > an > >> > email to opendatakit...@googlegroups.com. > >> > For more options, visit https://groups.google.com/d/optout. > > > > -- > > -- > > Post: opend...@googlegroups.com > > Unsubscribe: opendatakit...@googlegroups.com > > Options: http://groups.google.com/group/opendatakit?hl=en > > > > --- > > You received this message because you are subscribed to the Google > Groups > > "ODK Community" group. > > To unsubscribe from this group and stop receiving emails from it, send > an > > email to opendatakit...@googlegroups.com . > > For more options, visit https://groups.google.com/d/optout. >

Eben,

Data submissions will have to stop while the repairs take place, but
in general the repair only takes a few hours.

Yaw

··· -- Need ODK consultants? Nafundi provides form design, server setup, in-field training, and software development for ODK. Go to https://nafundi.com to get started.

On Mon, Sep 5, 2016 at 4:01 PM, iLiNS Ghana ilinsgh@gmail.com wrote:

Thanks Yaw,
I've successfully added you.
Please check your email.

I also want to find out from you whether data can be submitted to the App
Engine whiles it is undergoing repairs or we have to wait till the repair
work is done?

Regards,
Eben.

On Monday, September 5, 2016 at 11:45:37 AM UTC, Yaw Anokwa wrote:

Eben,

Hmm. I think the web forum is probably obfuscating my email address.
It's yanokwa then the at symbol, then nafundi.com.

Yaw

Need ODK consultants? Nafundi provides form design, server setup,
in-field training, and software development for ODK. Go to
https://nafundi.com to get started.

On Thu, Sep 1, 2016 at 10:11 PM, iLiNS Ghana ili...@gmail.com wrote:

Hi Yaw,

Sorry for replying late.

I've been able to upgrade to version 1.4.11, the only problem is that am
unable to add you to my App Engine because the email address you
provided is
not associated to a google account. I've attached a screenshot of the
error
message.

Thanks,
Eben.

On Monday, August 22, 2016 at 2:16:38 PM UTC, Yaw Anokwa wrote:

Hi Eben,

Please upgrade to 1.4.11

(https://github.com/opendatakit/opendatakit/wiki/Aggregate-Release-Notes)
and then add 'yan...@nafundi.com' as an Owner to your App Engine
instance. The URL will be

https://console.cloud.google.com/iam-admin/iam/project?project=YOUR_APP_ID.

Thanks,

Yaw

Need ODK consultants? Nafundi provides form design, server setup,
in-field training, and software development for ODK. Go to
https://nafundi.com to get started.

On Fri, Aug 19, 2016 at 10:39 AM, iLiNS Ghana ili...@gmail.com wrote:

Hi Yaw,

Thanks for the reply.
I promise not to shout again.

After going through the Aggregate AppEngine Troubleshooting site i
realized
that i need to give someone developer access to help fix the issue
since
my
appengine site keeps on refreshing itself making it impossible for me
to
even download data.

Please let me know the necessary steps i need to take.

Thanks,

Eben.

On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote:

Hi, my name is Ebenezer.

I'm having challenges downloading data from my app engine. When i
select a
form to download data from, i get this error message "problem
persist
data
or accessing data" and then the page refreshes itself. This happens
several
times until am able to download the data. Now am completely unable
to
even
download the data.

I've gone through the discussion on this page concerning a similar
issue
but i don't really understand.
I've attached screenshots of the issue am talking about.

I would be grateful for your assistance in resolving the issue.

Thanks

--

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Thanks Yaw.

Can you please let me know when you plan to do the repairs so that i can
stop my people from submitting data?

Eben.

··· On Wednesday, September 7, 2016 at 3:22:11 PM UTC, Yaw Anokwa wrote: > > Eben, > > Data submissions will have to stop while the repairs take place, but > in general the repair only takes a few hours. > > Yaw > -- > Need ODK consultants? Nafundi provides form design, server setup, > in-field training, and software development for ODK. Go to > https://nafundi.com to get started. > > On Mon, Sep 5, 2016 at 4:01 PM, iLiNS Ghana <ili...@gmail.com > wrote: > > Thanks Yaw, > > I've successfully added you. > > Please check your email. > > > > I also want to find out from you whether data can be submitted to the > App > > Engine whiles it is undergoing repairs or we have to wait till the > repair > > work is done? > > > > Regards, > > Eben. > > > > On Monday, September 5, 2016 at 11:45:37 AM UTC, Yaw Anokwa wrote: > >> > >> Eben, > >> > >> Hmm. I think the web forum is probably obfuscating my email address. > >> It's yanokwa then the at symbol, then nafundi.com. > >> > >> Yaw > >> -- > >> Need ODK consultants? Nafundi provides form design, server setup, > >> in-field training, and software development for ODK. Go to > >> https://nafundi.com to get started. > >> > >> On Thu, Sep 1, 2016 at 10:11 PM, iLiNS Ghana wrote: > >> > Hi Yaw, > >> > > >> > Sorry for replying late. > >> > > >> > I've been able to upgrade to version 1.4.11, the only problem is that > am > >> > unable to add you to my App Engine because the email address you > >> > provided is > >> > not associated to a google account. I've attached a screenshot of the > >> > error > >> > message. > >> > > >> > Thanks, > >> > Eben. > >> > > >> > On Monday, August 22, 2016 at 2:16:38 PM UTC, Yaw Anokwa wrote: > >> >> > >> >> Hi Eben, > >> >> > >> >> Please upgrade to 1.4.11 > >> >> > >> >> ( > https://github.com/opendatakit/opendatakit/wiki/Aggregate-Release-Notes) > >> >> and then add 'yan...@nafundi.com' as an Owner to your App Engine > >> >> instance. The URL will be > >> >> > >> >> > >> >> > https://console.cloud.google.com/iam-admin/iam/project?project=YOUR_APP_ID. > > >> >> > >> >> Thanks, > >> >> > >> >> Yaw > >> >> -- > >> >> Need ODK consultants? Nafundi provides form design, server setup, > >> >> in-field training, and software development for ODK. Go to > >> >> https://nafundi.com to get started. > >> >> > >> >> On Fri, Aug 19, 2016 at 10:39 AM, iLiNS Ghana wrote: > >> >> > Hi Yaw, > >> >> > > >> >> > Thanks for the reply. > >> >> > I promise not to shout again. > >> >> > > >> >> > After going through the Aggregate AppEngine Troubleshooting site i > >> >> > realized > >> >> > that i need to give someone developer access to help fix the issue > >> >> > since > >> >> > my > >> >> > appengine site keeps on refreshing itself making it impossible for > me > >> >> > to > >> >> > even download data. > >> >> > > >> >> > Please let me know the necessary steps i need to take. > >> >> > > >> >> > Thanks, > >> >> > > >> >> > Eben. > >> >> > > >> >> > > >> >> > On Thursday, August 18, 2016 at 5:26:25 PM UTC, iLiNS Ghana wrote: > >> >> >> > >> >> >> Hi, my name is Ebenezer. > >> >> >> > >> >> >> I'm having challenges downloading data from my app engine. When i > >> >> >> select a > >> >> >> form to download data from, i get this error message "problem > >> >> >> persist > >> >> >> data > >> >> >> or accessing data" and then the page refreshes itself. This > happens > >> >> >> several > >> >> >> times until am able to download the data. Now am completely > unable > >> >> >> to > >> >> >> even > >> >> >> download the data. > >> >> >> > >> >> >> I've gone through the discussion on this page concerning a > similar > >> >> >> issue > >> >> >> but i don't really understand. > >> >> >> I've attached screenshots of the issue am talking about. > >> >> >> > >> >> >> I would be grateful for your assistance in resolving the issue. > >> >> >> > >> >> >> Thanks > >> >> > > >> >> > -- > >> >> > -- > >> >> > Post: opend...@googlegroups.com > >> >> > Unsubscribe: opendatakit...@googlegroups.com > >> >> > Options: http://groups.google.com/group/opendatakit?hl=en > >> >> > > >> >> > --- > >> >> > You received this message because you are subscribed to the Google > >> >> > Groups > >> >> > "ODK Community" group. > >> >> > To unsubscribe from this group and stop receiving emails from it, > >> >> > send > >> >> > an > >> >> > email to opendatakit...@googlegroups.com. > >> >> > For more options, visit https://groups.google.com/d/optout. > >> > > >> > -- > >> > -- > >> > Post: opend...@googlegroups.com > >> > Unsubscribe: opendatakit...@googlegroups.com > >> > Options: http://groups.google.com/group/opendatakit?hl=en > >> > > >> > --- > >> > You received this message because you are subscribed to the Google > >> > Groups > >> > "ODK Community" group. > >> > To unsubscribe from this group and stop receiving emails from it, > send > >> > an > >> > email to opendatakit...@googlegroups.com. > >> > For more options, visit https://groups.google.com/d/optout. > > > > -- > > -- > > Post: opend...@googlegroups.com > > Unsubscribe: opendatakit...@googlegroups.com > > Options: http://groups.google.com/group/opendatakit?hl=en > > > > --- > > You received this message because you are subscribed to the Google > Groups > > "ODK Community" group. > > To unsubscribe from this group and stop receiving emails from it, send > an > > email to opendatakit...@googlegroups.com . > > For more options, visit https://groups.google.com/d/optout. >