Submitted data not publishing on google sheet

Support
1

Hi, my data when submitted are not publishing to google sheet, it keeps showing ACTIVE_PAUSE or Restart Publisher - Paused and when I log into my google console I keep seeing this error "org.opendatakit.aggregate.exception.ODKExternalServiceException: java.lang.NullPointerException
at org.opendatakit.aggregate.externalservice.GoogleSpreadsheet.insertData (GoogleSpreadsheet.java:649)"

All required APIs are enabled, my quotas are not exceeded and a billing account is added to the GCP platform.

odk
odk1406×404 38.6 KB

Please help me out.
Farouq

3

@Farouq What version of Aggregate (e.g., v1.7.1 on App Engine) are you running? Have you tried creating a new publisher with the admin account (instead of the anonymousUser)?

4

I am using v1.6.1 and yes, I have tried publishing with the admin account and still getting the same error.

5

Hello Farouq,

I'm possibly experiencing the same problem you just described in this thread.
Were you able to establish a cause and solution to your issue?
Please let me know when you can - it might be able to help me.

Thanks