Form download fails with unable to resolve host

Good Day All.

I have ODK collect ver 1.3 running on a mobile Samsung phone, this now
connects to our WiFi network, and then to the ODK server,the issue that we
are having is a s follow.

Lets say we want to get a blank form, i select blank form, it request me to
login i do and successfully authenticate and can see all my ODK forms, now
when i select one to download and i download it, it fails with the
following error: Unable to Resolve host "server name" No address
associated with host name, why are we getting this issue? also i have 100
forms that i need to upload back into the ODK server and that also gives me
an error, if anyone can assist us we will appreciate it very much.

Kind Regards.

Hi, No the upgrade did not work, any more suggestions?

··· On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote: > > Good Day All. > > I have ODK collect ver 1.3 running on a mobile Samsung phone, this now > connects to our WiFi network, and then to the ODK server,the issue that we > are having is a s follow. > > Lets say we want to get a blank form, i select blank form, it request me > to login i do and successfully authenticate and can see all my ODK forms, > now when i select one to download and i download it, it fails with the > following error: Unable to Resolve host "server name" No address > associated with host name, why are we getting this issue? also i have 100 > forms that i need to upload back into the ODK server and that also gives me > an error, if anyone can assist us we will appreciate it very much. > > Kind Regards. >

Also, i can successfully connect to the ODK server, because i can see all
my blank forms, but when i want to download it it gives me that error.

··· On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote: > > Good Day All. > > I have ODK collect ver 1.3 running on a mobile Samsung phone, this now > connects to our WiFi network, and then to the ODK server,the issue that we > are having is a s follow. > > Lets say we want to get a blank form, i select blank form, it request me > to login i do and successfully authenticate and can see all my ODK forms, > now when i select one to download and i download it, it fails with the > following error: Unable to Resolve host "server name" No address > associated with host name, why are we getting this issue? also i have 100 > forms that i need to upload back into the ODK server and that also gives me > an error, if anyone can assist us we will appreciate it very much. > > Kind Regards. >

Hi Nero,

Good Day All.

I have ODK collect ver 1.3 running on a mobile Samsung phone, this now
connects to our WiFi network, and then to the ODK server,the issue that we
are having is a s follow.

Lets say we want to get a blank form, i select blank form, it request me
to login i do and successfully authenticate and can see all my ODK forms,
now when i select one to download and i download it, it fails with the
following error: Unable to Resolve host "server name" No address
associated with host name, why are we getting this issue? also i have 100
forms that i need to upload back into the ODK server and that also gives me
an error, if anyone can assist us we will appreciate it very much.

​Not sure if it help, try upgrading your version of ODK collect.

best and regards
Ronald.​

··· On 15 May 2015 at 10:41, Nero wrote:

Kind Regards.

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Ronald Munjoma
+263 775 625 283, +263 776 444 309

Hi All.

Thanks for the reply, i tried that but then it just goes to the ODK site,
is there something that i am missing?

··· On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote: > > Good Day All. > > I have ODK collect ver 1.3 running on a mobile Samsung phone, this now > connects to our WiFi network, and then to the ODK server,the issue that we > are having is a s follow. > > Lets say we want to get a blank form, i select blank form, it request me > to login i do and successfully authenticate and can see all my ODK forms, > now when i select one to download and i download it, it fails with the > following error: Unable to Resolve host "server name" No address > associated with host name, why are we getting this issue? also i have 100 > forms that i need to upload back into the ODK server and that also gives me > an error, if anyone can assist us we will appreciate it very much. > > Kind Regards. >

Hi, I ran the installer odk collect from the android app store, and it
never ask me for hostname of my server, where do i input this?

··· On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote: > > Good Day All. > > I have ODK collect ver 1.3 running on a mobile Samsung phone, this now > connects to our WiFi network, and then to the ODK server,the issue that we > are having is a s follow. > > Lets say we want to get a blank form, i select blank form, it request me > to login i do and successfully authenticate and can see all my ODK forms, > now when i select one to download and i download it, it fails with the > following error: Unable to Resolve host "server name" No address > associated with host name, why are we getting this issue? also i have 100 > forms that i need to upload back into the ODK server and that also gives me > an error, if anyone can assist us we will appreciate it very much. > > Kind Regards. >

Dear Nero,

I am facing the same problem "Unable to resolve host " " : No address
associated with the host name". Please help me to solve this issue.

Regards,

Senthil

··· On Friday, May 15, 2015 at 2:11:57 PM UTC+5:30, Nero wrote: > > Good Day All. > > I have ODK collect ver 1.3 running on a mobile Samsung phone, this now > connects to our WiFi network, and then to the ODK server,the issue that we > are having is a s follow. > > Lets say we want to get a blank form, i select blank form, it request me > to login i do and successfully authenticate and can see all my ODK forms, > now when i select one to download and i download it, it fails with the > following error: Unable to Resolve host "server name" No address > associated with host name, why are we getting this issue? also i have 100 > forms that i need to upload back into the ODK server and that also gives me > an error, if anyone can assist us we will appreciate it very much. > > Kind Regards. >

When you ran the installer, you probably specified an incorrect hostname
for the server running your ODK Aggregate instance.

When the server returns the list of forms available for download, that list
specifies fully-qualified URLs for accessing the server based upon the
hostname you specified in the installer.

To see what those URLs look like, you can open a browser to whatever your
server is, with /xformsList instead of /Aggregate.html

··· On Fri, May 15, 2015 at 3:27 AM, Nero wrote:

Also, i can successfully connect to the ODK server, because i can see all
my blank forms, but when i want to download it it gives me that error.

On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote:

Good Day All.

I have ODK collect ver 1.3 running on a mobile Samsung phone, this now
connects to our WiFi network, and then to the ODK server,the issue that we
are having is a s follow.

Lets say we want to get a blank form, i select blank form, it request me
to login i do and successfully authenticate and can see all my ODK forms,
now when i select one to download and i download it, it fails with the
following error: Unable to Resolve host "server name" No address
associated with host name, why are we getting this issue? also i have 100
forms that i need to upload back into the ODK server and that also gives me
an error, if anyone can assist us we will appreciate it very much.

Kind Regards.

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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Not sure what you were entering in the installer, but whatever it was, it
was incorrect.

When you run the installer, it will ask you for the hostname of your
server. You need to supply the public DNS or IP address.

··· On Sun, May 17, 2015 at 11:09 PM, Nero wrote:

Hi All.

Thanks for the reply, i tried that but then it just goes to the ODK site,
is there something that i am missing?

On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote:

Good Day All.

I have ODK collect ver 1.3 running on a mobile Samsung phone, this now
connects to our WiFi network, and then to the ODK server,the issue that we
are having is a s follow.

Lets say we want to get a blank form, i select blank form, it request me
to login i do and successfully authenticate and can see all my ODK forms,
now when i select one to download and i download it, it fails with the
following error: Unable to Resolve host "server name" No address
associated with host name, why are we getting this issue? also i have 100
forms that i need to upload back into the ODK server and that also gives me
an error, if anyone can assist us we will appreciate it very much.

Kind Regards.

--

Post: opendatakit@googlegroups.com
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Mitch Sundt
Software Engineer
University of Washington
mitchellsundt@gmail.com

Hi Nero,

Hi, I ran the installer odk collect from the android app store, and it
never ask me for hostname of my server, where do i input this?

​To change ODK Collect preferences, press your device's dedicated Menu
button when you are in the ODK Collect start screen. On Android 3.x and 4.x
devices without a dedicated Menu button, the Menu button functions are
accessed through the narrow vertical glyph of three-small-squares displayed
in the top right of the menu bar.

Best and Regards
Ronald Munjoma​

··· On 22 May 2015 at 10:42, Nero wrote:

On Friday, May 15, 2015 at 10:41:57 AM UTC+2, Nero wrote:

Good Day All.

I have ODK collect ver 1.3 running on a mobile Samsung phone, this now
connects to our WiFi network, and then to the ODK server,the issue that we
are having is a s follow.

Lets say we want to get a blank form, i select blank form, it request me
to login i do and successfully authenticate and can see all my ODK forms,
now when i select one to download and i download it, it fails with the
following error: Unable to Resolve host "server name" No address
associated with host name, why are we getting this issue? also i have 100
forms that i need to upload back into the ODK server and that also gives me
an error, if anyone can assist us we will appreciate it very much.

Kind Regards.

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Best and Regards
Ronald Munjoma
+263 775 625 283, +263 776 444 309

Hi Senthil,

This is likely an issue with your network or device. Namely, your
network's DNS server is not returning an IP address for the hostname
you are using.

  1. Make sure you have a valid URL in your server settings in ODK (try
    https://opendatakit.appspot.com to be sure) and see if that helps.

  2. Reboot the device and see if that helps.

  3. Try Wi-Fi and cell network to see if either work.

  4. Talk to the person who setup your server or network.

Yaw

··· On Mon, May 22, 2017 at 6:17 AM, Senthilkumar Thangavelu wrote: > Dear Nero, > > I am facing the same problem "Unable to resolve host " " : No address > associated with the host name". Please help me to solve this issue. > > Regards, > > Senthil > > > On Friday, May 15, 2015 at 2:11:57 PM UTC+5:30, Nero wrote: >> >> Good Day All. >> >> I have ODK collect ver 1.3 running on a mobile Samsung phone, this now >> connects to our WiFi network, and then to the ODK server,the issue that we >> are having is a s follow. >> >> Lets say we want to get a blank form, i select blank form, it request me >> to login i do and successfully authenticate and can see all my ODK forms, >> now when i select one to download and i download it, it fails with the >> following error: Unable to Resolve host "server name" No address associated >> with host name, why are we getting this issue? also i have 100 forms that i >> need to upload back into the ODK server and that also gives me an error, if >> anyone can assist us we will appreciate it very much. >> >> Kind Regards. > > -- > -- > Post: opendatakit@googlegroups.com > Unsubscribe: opendatakit+unsubscribe@googlegroups.com > Options: http://groups.google.com/group/opendatakit?hl=en > > --- > You received this message because you are subscribed to the Google Groups > "ODK Community" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to opendatakit+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout.

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